At a Glance
- Tasks: Manage voice production, talent sourcing, and customer engagement for innovative AI projects.
- Company: Join Cartesia, a pioneering AI company with a collaborative and inclusive culture.
- Benefits: Competitive salary, health insurance, flexible PTO, and daily meals provided.
- Other info: Dynamic work environment with opportunities for growth and international projects.
- Why this job: Be at the forefront of AI technology and make a real impact in voice operations.
- Qualifications: 3-6 years in tech startups or consulting, with a passion for voice and audio technology.
The predicted salary is between 59400 - 72600 £ per year.
About Cartesia: Our mission is to architect AI that learns from and interacts with the world like humans do. We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
The Role: We're looking for a Product and Research Operations Manager to run the operational backbone of Cartesia's Voice function - supporting voice production for customers, talent sourcing and logistics, and voice delivery for Go-To-Market and Customer Success. You'll work directly alongside our Voice Production Lead and Voice Library Lead, and provide hands-on support across their respective work-streams. Part of your time will go toward cross-functional ad-hoc operations, including supporting growth initiatives.
Your Impact:
- Voice Production & Library: Support execution of voice production runs alongside the Voice Production Lead. Over time, you'll own day-to-day production and library health reporting, take on more locales and volume, and build automations to streamline the process.
- Sourcing & Talent logistics: Support voice sourcing alongside the Voice Library Lead. Build the systems to source, vet, and create voices for the voice library with voice acting talent as well as vendors.
- Customer Voice Delivery & Enablement: Own customer-facing voice engagements end to end, driving customers to be successful with our models. Drive voice-related GTM enablement.
- Ad-hoc Strategy and Growth Projects: Support ad-hoc strategy & operations work, including helping run events and marketing initiatives for Cartesia in London. Support Cartesia’s growth in international markets on a project by project basis.
What We're Looking For:
- 3 - 6 years as an operator at a high-growth tech startup or in strategy consulting (MBB or similar)
- High agency - a proactive self-starter who can operate autonomously to get things done in ambiguous environments
- Customer-facing chops, with the ability to drive conversations with executives
- Semi-technical - comfortable using tools like Cursor, Claude Code, etc to build lightweight systems, and understands core concepts of system design
- Genuine interest in operating with founder-level hunger, and real enthusiasm for voice and audio technology - you have opinions on it, not just interest
What makes a strong candidate:
- Experience in the AI industry, especially in AI Strategy and Operations or Product Operations roles
- A track record of going out of your way to get things done proactively
- Builds lightweight systems autonomously
- Detail-oriented under volume; maintains attention to detail even with large volume of tasks
- Credible in front of GTM teams and customers without needing a lead in the room
More Details:
- In-office policy: We’re an in-person team based out of offices in San Francisco, London and Bangalore. We love being in the office, hanging out together, and learning from each other every day.
- Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.
- We ship fast: All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way.
- We support each other: We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.
Our Benefits (US Employees Only):
- Compensation: Competitive base salary alongside attractive equity package.
- Health Insurance: Fully covered medical insurance along with dental and vision for you and your family.
- Parental Leave: 9 weeks paternity & 12 weeks maternity leave
- 401(k)
- Commuter Allowance: A monthly stipend to help you get to and from the office.
- Flexible PTO: Take as much time as you need to recharge your batteries.
- Meals & Snacks: Lunch, dinner and plenty of snacks, provided daily.
- Your own personal Yoshi
Our Commitment to Equal Opportunity: Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Product and Research Operations Manager, Voices in London employer: Cartesia
At Cartesia, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in our London office. Our team thrives on collaboration and innovation, offering employees the chance to engage with cutting-edge AI technology while enjoying competitive compensation, flexible PTO, and comprehensive health benefits. With a strong focus on personal and professional growth, we empower our staff to take ownership of their projects and contribute meaningfully to our mission of revolutionising voice technology.
StudySmarter Expert Advice🤫
We think this is how you could land Product and Research Operations Manager, Voices in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Cartesia!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Cartesia would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Cartesia through your school's career services!
We think you need these skills to ace Product and Research Operations Manager, Voices in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product and Research Operations Manager, Voices, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product and Research Operations Manager, Voices position at Cartesia. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Cartesia
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
