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- Tasks: Deliver top-notch customer service and manage orders in our timber yard.
- Company: Join CARTERS, a leading supplier in the building trade with a strong community focus.
- Benefits: Enjoy a stable full-time role, health insurance, and no Sunday work!
- Other info: This role is open to candidates with valid working entitlements in New Zealand.
- Why this job: Be part of a supportive team while gaining valuable experience in the building industry.
- Qualifications: Must have a valid NZ Driver's License and Forklift F Endorsed Licence.
The predicted salary is between 24000 - 36000 £ per year.
CARTERS Cambridge has an opportunity for a Customer Service Representative to join their busy Yard team. This physical role involves picking and packing orders, and operating a Forklift or Combi-lift to load and unload products onto delivery trucks. You will be a key part of our day‑to‑day branch operations, keeping our yard running smoothly, our stock in order, and our customers well looked after.
The ideal candidate will have strong communication skills and pride themselves on exceptional service and delivery to our customers in a timely, professional, and safe manner. With your high energy and can‑do attitude, you can expect to:
- Unloading and loading building materials either with a Forklift, Combi-lift or manual handling
- Carry out customer deliveries efficiently and on time and in accordance with health and safety regulations
- Pick and assemble customer orders
- Provide exceptional customer service to all customers on and off site
About you
You will be the perfect fit for this role if you are committed to delivering exceptional customer service and have the following skills and qualities:
- Valid FULL New Zealand Driver’s Licence is essential
- Forklift F Endorsed Licence with OSH Certificate is desirable
- A background in the building indsutry or familiarity with timber and building proucts is highly desirable
- A team player with the right attitude and willingness to learn
- A real people person with a natural talent for building trust and rapport with our customers and maintaining relationships
- Basic computer skills
- Proven awareness of health and safety legislation in this industry
- Physically fit for the occasional heavy lifting and manual handling
Advantages of Advancing Your Career with Carters
In return, we’ll make sure you’re looked after in a professional, positive, inclusive and supportive working environment that you can be proud of.
We offer:
- Great hourly rate and guaranteed 40 hours a week
- 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
- Training, development, coaching and promotional opportunities
- Supportive, respectful, fun, collaborative, diverse team
- Buying privileges across all Carters stores
Apply now to join the CARTERS team!
Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).
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CSR - Yardperson employer: Carters
Contact Detail:
Carters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSR - Yardperson
✨Tip Number 1
Familiarise yourself with the building trade and the products offered at CARTERS. Understanding the timber yard's inventory and being able to recommend suitable products will give you an edge during the interview.
✨Tip Number 2
Highlight your teamwork skills and positive mindset in conversations with potential employers. They value candidates who can work well with others and contribute to a positive work environment.
✨Tip Number 3
Make sure to showcase any relevant certifications, especially your Forklift F Endorsed Licence and OSH Certificate. Being able to demonstrate your qualifications can set you apart from other candidates.
✨Tip Number 4
Prepare for questions about safety standards and general housekeeping practices. Showing that you prioritise safety and cleanliness will resonate well with the hiring team at CARTERS.
We think you need these skills to ace CSR - Yardperson
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the CSR Yardperson position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous customer service roles or experience in the building trade. Mention specific instances where you provided exceptional service or worked in a similar environment, as this will demonstrate your suitability for the role.
Showcase Your Skills: Make sure to mention your valid FULL NZ Driver's License and Forklift F Endorsed Licence with OSH Certificate. If you have building industry knowledge, include that too, as it will strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Discuss your commitment to teamwork and customer service, and explain why you would be a great fit for CARTERS Cambridge.
How to prepare for a job interview at Carters
✨Show Your Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to share specific examples of how you've successfully assisted customers in the past. Highlight your ability to understand customer needs and recommend suitable products.
✨Demonstrate Teamwork
CARTERS values teamwork, so be ready to discuss your experiences working collaboratively with others. Share instances where you contributed to a team goal or helped a colleague, showcasing your positive mindset and cooperative spirit.
✨Highlight Relevant Certifications
Make sure to mention your FULL NZ Driver's License and Forklift F Endorsed Licence with OSH Certificate during the interview. These qualifications are essential for the role, so emphasise your compliance and readiness to operate safely.
✨Prepare for Physical Demands
As the job requires physical fitness, be honest about your capabilities. You might want to discuss any relevant experience in physically demanding roles or activities that demonstrate your fitness level and ability to handle the tasks required.