At a Glance
- Tasks: Welcome customers and assist with their shopping experience in a busy retail environment.
- Company: Carter’s, a leading brand for baby and children's clothing.
- Benefits: Flexible schedules, 30% employee discount, mental health support, and growth opportunities.
- Why this job: Join a friendly team and make a positive impact on families' lives.
- Qualifications: Customer service skills and a positive attitude are essential.
- Other info: Great opportunity for personal and professional development in a supportive environment.
The predicted salary is between 17.6 - 17.6 £ per hour.
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prepare for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.
What we love about Carter’s:
- Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
- Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
- The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
- Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.
What You’ll Do:
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program to customers.
- Minimise store loss by providing exceptional customer service and maintaining a safe, clean store.
Qualities we’d love in a candidate:
- A positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
You can:
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled.
Carter’s for all:
Carter's is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any kind of accommodation, please do not hesitate to contact us.
NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.
Compensation for this position ranges from $17.60 - $17.60 per hour based on experience and location.
We’ve become an industry leader by providing quality – from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We’ve kept our close-knit warmth since our founding. You’ll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences.
Sales Associate - CR1102 employer: Carter's Inc.
Contact Detail:
Carter's Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - CR1102
✨Tip Number 1
Get to know the company! Before your interview, check out Carter’s website and social media. Familiarise yourself with their products and values so you can show off your enthusiasm and fit for the brand.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your customer service skills and demonstrate that positive mindset they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the brand's style. It shows you understand their vibe and are ready to represent them as a Sales Associate.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Associate - CR1102
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with families.
Tailor Your Application: Make sure to tailor your application to the Sales Associate role. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to creating a welcoming environment for our customers.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Carter's Inc.
✨Know the Brand
Before your interview, take some time to research Carter’s and understand their values, products, and customer service approach. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Associate, customer interaction is key. Prepare examples from your past experiences where you’ve successfully resolved issues or provided exceptional service. This will demonstrate your ability to handle the busy retail environment and meet customer needs effectively.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, multitasking, and handling difficult customers. Practising your responses will help you feel more confident during the interview. Remember to highlight your positive mindset and solutions-oriented approach!
✨Dress the Part
Make a great first impression by dressing appropriately for the interview. Aim for smart-casual attire that reflects the brand's image. This shows that you respect the opportunity and understand the retail environment you’re hoping to join.