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For Companies At a Glance
- Tasks: Manage and grow key accounts in packaging and food sectors, driving profitable growth.
- Company: Dynamic company focused on absorbency and specialist packaging products.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional development.
- Why this job: Make a real impact by re-engaging customers and driving sustainable business growth.
- Qualifications: Experience in account management with strong commercial acumen and negotiation skills.
- Other info: Join a resilient team with a customer-focused mindset and excellent career progression.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a commercially driven National Account Manager to manage and grow a portfolio of key accounts across our absorbency and specialist packaging product ranges. The role focuses on delivering profitable growth within existing customers while re-engaging dormant accounts and winning back previously lost business. You will act as the main commercial contact for customers, ensuring alignment between customer demand, operational capability, service performance and margin delivery.
Key Responsibilities
- Manage and develop national accounts across retail, processors, food manufacturers and specialist sectors.
- Drive profitable growth through cross-selling, upselling and structured account planning.
- Identify dormant or lapsed accounts and implement reactivation and win-back strategies.
- Convert re-engaged customers into sustainable repeat business and report on pipeline performance.
- Protect and grow gross margins through disciplined pricing and commercial management.
- Lead price reviews in line with market conditions and raw material movements.
- Support new product development opportunities and drive conversion from trial to launch.
- Provide accurate rolling 12-month forecasts and collaborate with Customer Service, Operations and Procurement to ensure demand visibility and delivery performance.
Skills & Experience
- Experience managing national accounts in packaging, food manufacturing or related sectors.
- Proven record of account growth and customer retention.
- Strong commercial acumen and margin awareness.
- Ability to manage complex customer requirements.
- Strong forecasting discipline and CRM capability.
- Excellent communication and negotiation skills.
- Full driving license and willingness to travel.
Personal Attributes
- Commercially astute with a structured and analytical approach.
- Confident re-engaging lapsed relationships.
- Resilient, proactive and results-driven.
- Strong collaborator with a customer-focused mindset.
National Account Manager in Cardiff employer: Carter Rolan Group
Contact Detail:
Carter Rolan Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that National Account Manager role!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their market position and think about how your experience can drive profitable growth for them. Tailor your answers to show how you can manage and develop national accounts effectively.
✨Tip Number 3
Practice your negotiation skills! As a National Account Manager, you'll need to demonstrate strong commercial acumen. Role-play scenarios with friends or mentors to build confidence in discussing pricing and margins.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us grow. Make sure your application stands out by highlighting your achievements in account management and customer retention.
We think you need these skills to ace National Account Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the National Account Manager role. Highlight your experience in managing national accounts and any successes you've had in growing customer relationships. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've driven profitable growth or re-engaged dormant accounts in the past. Let us know what makes you tick!
Show Off Your Commercial Acumen: In your application, don’t forget to showcase your strong commercial awareness. Talk about how you've managed pricing strategies or improved margins in previous roles. We love candidates who understand the business side of things!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Carter Rolan Group
✨Know Your Accounts
Before the interview, research the key accounts you’ll be managing. Understand their business models, challenges, and how your role can drive growth. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Commercial Acumen
Be prepared to discuss specific examples of how you've driven profitable growth in previous roles. Highlight your experience with cross-selling, upselling, and managing margins. Use metrics to back up your claims; numbers speak volumes!
✨Prepare for Complex Scenarios
Expect questions about managing complex customer requirements and re-engaging dormant accounts. Think of real-life scenarios where you successfully navigated these challenges and be ready to share your strategies and outcomes.
✨Demonstrate Collaboration Skills
Since this role involves working closely with various departments, be ready to discuss how you've collaborated with teams like Customer Service or Operations in the past. Share examples that highlight your communication and negotiation skills, as well as your customer-focused mindset.