At a Glance
- Tasks: Support legal departments by driving operational excellence and managing key projects.
- Company: Join a leading national law firm known for its innovative approach and growth.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with opportunities for career advancement and collaboration across multiple offices.
- Why this job: Be a vital part of a forward-thinking team making a real impact in the legal sector.
- Qualifications: Experience in operations or as a senior PA, with strong communication and organisational skills.
The predicted salary is between 45000 - 55000 € per year.
Birmingham, Bristol or Leeds | Hybrid 1 day a month in the office
A leading national law firm is seeking a highly organised, proactive Business Operations Manager to support one of its major legal departments and play a central role in driving operational excellence, consistency and performance across the business. This is an exciting opportunity to join a forward‐thinking, award‐winning law firm recognised for its work across commercial, corporate, regulatory, employment, litigation and advisory services. With a strong national footprint and a reputation for excellence, the firm continues to grow year on year and is investing heavily in its people, infrastructure and future strategy.
The Role
As a Business Operations Manager (BOM), you will provide essential operational management support to Department Heads and partners, ensuring the smooth running of a busy national legal department. You'll act as a trusted adviser, project manager and connector, helping to drive improvements, embed best practice and support the delivery of departmental objectives. You will support either the Litigation, Advisory & Regulatory department or the Employment, Pensions & Immigration department.
Key Responsibilities
- Coordinating partner and fee earner meetings, including agendas, papers, minutes and action tracking
- Running bi‐monthly operational meetings with other Business Operations Managers
- Maintaining annual departmental management trackers and key deadlines
- Project managing departmental initiatives and maintaining action registers
- Supporting updates to departmental business plans and coordinating partner actions
- Planning and delivering departmental away days
- Managing IT kit approval processes
- Maintaining central filing of financial information for Department Heads
- Assisting with budgeting, data collation and spreadsheet preparation
- Reviewing utilisation data and providing weekly summaries
- Monitoring KPIs and liaising with Finance on aged lock‐up
- Streamlining write‐off processes and monitoring leakage
- Supporting the Best Practice Partner and Department Head on risk and compliance
- Tracking performance against risk and best practice objectives
- Liaising with the Risk & Best Practice team and coordinating audit requirements
- Working with BD & Marketing on assessments, reports and team plans
- Coordinating directory submissions and ensuring CVs and profiles are up to date
- Scheduling internal training and managing external training requests and budgets
- Providing administrative support for recruitment processes
- Coordinating appraisals, objectives, promotions and pay review cycles
- Managing the departmental holiday approval process
- Identifying transformation opportunities and supporting project work
What You'll Bring
- Significant experience in a similar operational role, or as a senior PA/management assistant at board level.
- Exceptional written and verbal communication skills.
- Ability to handle confidential information with discretion.
- Strong influencing skills and confidence in challenging conversations.
- Solid understanding of financial processes and reporting.
- High attention to detail, strong organisational skills and a proactive mindset.
- Ability to collaborate effectively with peers across multiple offices.
- Advanced Microsoft Office skills (Word, Excel, PowerPoint).
- Willingness to travel occasionally to other UK offices.
Business Operations Manager in West Bromwich employer: Carter Murray
Join a leading national law firm that prioritises operational excellence and employee development in a dynamic hybrid work environment. With a commitment to investing in its people and infrastructure, this award-winning firm offers a collaborative culture, ample growth opportunities, and the chance to make a meaningful impact within a major legal department. Experience the benefits of working in vibrant cities like Birmingham, Bristol, or Leeds, where you can thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to connections in the legal field, especially those who work at firms you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for interviews by researching the firm’s recent projects and values. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Business Operations Manager. Highlight your experience in operational management and your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Business Operations Manager in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Operations Manager role. Highlight your experience in operational management and any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've driven operational excellence in previous roles, and don't forget to show your enthusiasm for joining us.
Showcase Your Communication Skills:Since exceptional written communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through. We love seeing candidates who can communicate effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking team!
How to prepare for a job interview at Carter Murray
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Operations Manager. Familiarise yourself with the key tasks mentioned in the job description, like project management and coordinating meetings. This will help you demonstrate your knowledge and show how your experience aligns with their needs.
✨Showcase Your Organisational Skills
As this role requires exceptional organisational skills, prepare examples from your past experiences where you've successfully managed multiple projects or streamlined processes. Be ready to discuss how you maintain attention to detail while juggling various tasks, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenging situations. Think of specific instances where you've had to influence stakeholders or manage conflicts, and be prepared to explain your thought process and the outcomes.
✨Demonstrate Your Communication Skills
Since the role involves liaising with various departments and managing sensitive information, practice articulating your thoughts clearly and confidently. You might want to prepare a few anecdotes that highlight your written and verbal communication skills, especially in high-pressure situations.
