At a Glance
- Tasks: Support legal departments by driving operational excellence and managing key projects.
- Company: Join a leading national law firm known for its innovative approach and commitment to excellence.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for travel and collaboration across multiple offices.
- Why this job: Be a vital part of a forward-thinking team making a real impact in the legal sector.
- Qualifications: Experience in operations or as a senior PA, with strong communication and project management skills.
The predicted salary is between 45000 - 55000 £ per year.
A leading national law firm is seeking a highly organised, proactive Business Operations Manager to support one of its major legal departments and play a central role in driving operational excellence, consistency and performance across the business. This is an exciting opportunity to join a forward‑thinking, award‑winning law firm recognised for its work across commercial, corporate, regulatory, employment, litigation and advisory services. With a strong national footprint and a reputation for excellence, the firm continues to grow year on year and is investing heavily in its people, infrastructure and future strategy.
The Role
As a Business Operations Manager (BOM), you will provide essential operational management support to Department Heads and partners, ensuring the smooth running of a busy national legal department. You’ll act as a trusted adviser, project manager and connector, helping to drive improvements, embed best practice and support the delivery of departmental objectives. You will support either the Litigation, Advisory & Regulatory department or the Employment, Pensions & Immigration department.
Key Responsibilities
- Coordinating partner and fee earner meetings, including agendas, papers, minutes and action tracking
- Running bi‑monthly operational meetings with other Business Operations Managers
- Maintaining annual departmental management trackers and key deadlines
- Project managing departmental initiatives and maintaining action registers
- Supporting updates to departmental business plans and coordinating partner actions
- Planning and delivering departmental away days
- Managing IT kit approval processes
- Maintaining central filing of financial information for Department Heads
- Assisting with budgeting, data collation and spreadsheet preparation
- Reviewing utilisation data and providing weekly summaries
- Monitoring KPIs and liaising with Finance on aged lock‑up
- Streamlining write‑off processes and monitoring leakage
- Supporting the Best Practice Partner and Department Head on risk and compliance
- Tracking performance against risk and best practice objectives
- Liaising with the Risk & Best Practice team and coordinating audit requirements
- Working with BD & Marketing on assessments, reports and team plans
- Coordinating directory submissions and ensuring CVs and profiles are up to date
- Maintaining departmental marketing databases for tenders
- Scheduling internal training and managing external training requests and budgets
- Providing administrative support for recruitment processes
- Coordinating appraisals, objectives, promotions and pay review cycles
- Managing the departmental holiday approval process
- Identifying transformation opportunities and supporting project work
- Managing departmental HighQ sites
What You’ll Bring
- Significant experience in a similar operational role, or as a senior PA/management assistant at board level.
- Exceptional written and verbal communication skills.
- Ability to handle confidential information with discretion.
- Strong influencing skills and confidence in challenging conversations.
- Solid understanding of financial processes and reporting.
- Project management experience.
- High attention to detail, strong organisational skills and a proactive mindset.
- Ability to collaborate effectively with peers across multiple offices.
- Advanced Microsoft Office skills (Word, Excel, PowerPoint).
- Willingness to travel occasionally to other UK offices.
Business Operations Manager in Newport employer: Carter Murray
Contact Detail:
Carter Murray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to connections in the legal sector, especially those who work at firms you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the firm’s recent projects and values. Tailor your answers to show how your experience aligns with their goals. We want you to shine as the perfect fit for their team!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We’re always on the lookout for talented individuals like you, and applying through us gives you a better chance to stand out!
We think you need these skills to ace Business Operations Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight your relevant experience and skills that match the job description, especially in operational management and project management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to support departmental objectives and drive improvements.
Showcase Your Communication Skills: Since exceptional written and verbal communication skills are key for this role, make sure your application reflects this. Keep your language clear and professional, and double-check for any typos or errors.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Carter Murray
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Operations Manager. Familiarise yourself with the key tasks mentioned in the job description, like project management and coordinating meetings. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Communication Skills
Since exceptional written and verbal communication skills are crucial for this role, prepare examples that highlight your ability to communicate effectively. Think about times when you’ve successfully managed challenging conversations or influenced decisions, and be ready to share those stories.
✨Demonstrate Your Organisational Prowess
With a focus on operational excellence, it’s important to showcase your organisational skills. Bring examples of how you’ve managed multiple projects or deadlines simultaneously. You could even create a brief outline of how you would approach managing the departmental initiatives mentioned in the job description.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with insightful questions. Ask about the firm’s approach to operational improvements or how they measure success in the Business Operations Manager role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.