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- Tasks: Lead the CRM transition and ensure data quality for a top law firm.
- Company: Join a leading international law firm in London with a dynamic team.
- Benefits: Gain valuable experience, work with senior stakeholders, and develop your skills.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Be at the forefront of an exciting CRM transition and make a real impact.
- Qualifications: Experience with CRM systems and strong attention to detail required.
The predicted salary is between 45000 - 55000 £ per year.
A leading international law firm is seeking a CRM Specialist to join its London office and take ownership of CRM data quality, governance and user support. This is a pivotal role within the Marketing & Business Development team, working closely with senior stakeholders and global colleagues. The position comes at an exciting moment for the firm, as it prepares to transition from InterAction to Intapp DealCloud in 2026. The successful candidate will act as the London subject‑matter expert, ensuring the CRM is accurate, trusted and used effectively across the office.
Key Responsibilities
- Lead CRM transition for the London office, acting as the local expert during the migration from InterAction to Intapp DealCloud and supporting smooth adoption across all user groups.
- Provide hands‑on user support, including one‑to‑one partner engagement, tailored training, and guidance on best‑practice CRM usage.
- Maintain high data quality, ensuring contact and company records are accurate, consistent and compliant with firm standards and data protection requirements.
- Manage and cleanse CRM data, including updating contact details, resolving duplicates, maintaining mailing lists and entering new records.
- Produce CRM reports and lists to support Business Development activity and improve data access across the team.
- Uphold data governance, maintaining clear processes, documentation and alignment with global CRM standards.
Qualifications
- Extensive hands‑on experience with Intapp DealCloud and InterAction.
- Strong data stewardship skills, including data cleansing, governance and quality control.
- Confident conducting desk‑based research to verify contact and company information.
- Exceptional attention to detail and accuracy.
- Proactive, flexible and hands‑on approach with strong ownership.
- Excellent written and verbal communication skills, with confidence working directly with senior stakeholders.
- Collaborative team player with resilience and professionalism.
CRM Specialist - Intapp DealCloud in London employer: Carter Murray
Contact Detail:
Carter Murray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Specialist - Intapp DealCloud in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the firm or similar companies on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the firm's transition to Intapp DealCloud and be ready to discuss how your skills can help with that. We want to show them we’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable we are talking about our experience, the better we’ll come across in the real deal.
✨Tip Number 4
Don’t forget to follow up! After the interview, shoot a quick thank-you email to express our appreciation. It keeps us on their radar and shows we’re genuinely interested in the role.
We think you need these skills to ace CRM Specialist - Intapp DealCloud in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Specialist role. Highlight your experience with data quality, governance, and any hands-on work with Intapp DealCloud or InterAction. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the transition from InterAction to Intapp DealCloud and how your proactive approach can help us during this exciting time. Let your personality come through!
Showcase Your Communication Skills: Since you'll be working closely with senior stakeholders, it's crucial to demonstrate your excellent written communication skills. Keep your application clear and concise, and don’t forget to proofread for any sneaky typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Carter Murray
✨Know Your CRM Inside Out
Make sure you’re well-versed in both InterAction and Intapp DealCloud. Familiarise yourself with their features, benefits, and any common issues users face. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Data Stewardship Skills
Prepare examples of how you've maintained data quality and governance in previous roles. Be ready to discuss specific strategies you’ve used for data cleansing and ensuring compliance with standards. This will highlight your attention to detail and proactive approach.
✨Engage with Stakeholders
Think about how you would approach senior stakeholders in the firm. Prepare to discuss your communication style and how you would tailor training sessions for different user groups. This shows you understand the importance of collaboration and user support.
✨Be Ready for Scenario Questions
Anticipate questions that might ask how you would handle specific challenges during the CRM transition. For example, how would you resolve duplicate records or ensure smooth adoption? Practising these scenarios can help you articulate your problem-solving skills effectively.