At a Glance
- Tasks: Lead pitch and RFP tech, optimising processes and enhancing proposal quality.
- Company: A leading international law firm focused on innovation and transformation.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Collaborative role with opportunities for growth and learning.
- Why this job: Be at the forefront of tech-driven proposals and make a real impact.
- Qualifications: 5-7 years in BD or marketing, with experience in automation platforms.
The predicted salary is between 60000 - 75000 £ per year.
A leading international law firm is seeking a BD & Marketing Operations Manager to take ownership of its pitch and RFP technology and drive a step‑change in how the firm delivers high‑quality, data‑driven proposals. This is a newly created role within a forward‑thinking BD & Marketing function during a period of significant investment and transformation.
The role sits at the intersection of technology, data and pitching excellence, ensuring the firm’s automation tools, templates and processes are optimised, adopted and continuously improved.
The Opportunity
Reporting to the Senior BD & Marketing Operations Manager, you will be the firm’s subject matter expert for pitch and RFP automation. You’ll set the roadmap, champion adoption, and ensure the platform is supported by accurate, well‑structured credentials and experience data. Working across BD, Marketing, Knowledge, IT and service line teams, you’ll use analytics, feedback and market insight to enhance processes, strengthen outputs and improve win rates at scale.
Key Responsibilities
- Own pitch & RFP technology — manage the firm’s automation platform, ensuring stability, optimisation and continuous improvement.
- Enhance systems & processes — translate user needs into system updates, refine templates and streamline workflows.
- Lead credentials & data management — maintain accurate, structured experience data and implement governance standards.
- Drive analytics & reporting — monitor usage, adoption, win/loss trends and ROI to inform improvements.
- Champion adoption & best practice — provide guidance, training and playbooks to support consistent use across teams.
- Ensure compliance & governance — oversee brand, regulatory, data protection and change‑control requirements.
- Manage vendor relationships — coordinate support, enhancements, testing and upgrades with technology providers.
- Collaborate across BD, Marketing, IT & Risk — act as the link between technology, data and proposal owners to strengthen pitch quality at scale.
Skills, Knowledge & Expertise
- 5–7 years’ relevant experience, ideally at Manager level, with the confidence to operate independently.
- Experience with pitch or proposal automation platforms (Templafy experience advantageous).
- Proven track record improving pitch/RFP processes using technology, structured data and AI.
- Strong process and change management capability.
- Experience in a law firm or professional services environment preferred.
Knowledge
- Understanding of pitching and RFP processes and how technology supports quality outcomes.
- Knowledge of credentials and experience data structures.
- Awareness of how pitching varies across audiences and sectors.
- Understanding of how AI can enhance pitch and RFP activity.
Pitch & BD Operations Manager in Chelmsford employer: Carter Murray
As a leading international law firm, we pride ourselves on fostering a dynamic and inclusive work culture that champions innovation and professional growth. Our commitment to employee development is reflected in our significant investment in technology and transformation, providing you with the tools and resources to excel in your role as Pitch & BD Operations Manager. Join us to be part of a forward-thinking team where your expertise will directly impact our success and where collaboration across departments is encouraged to enhance our pitch quality and win rates.
StudySmarter Expert Advice🤫
We think this is how you could land Pitch & BD Operations Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and professional services sectors. Attend industry events, webinars, or even casual meet-ups to get your name out there and learn about potential opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your experience with pitch and RFP automation. Use data-driven examples to demonstrate how you've improved processes in the past. This will make you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to firms you admire and express your interest in their BD & Marketing teams. You never know when a new role might be created!
✨Tip Number 4
Apply through our website! We’ve got a range of exciting roles waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, don’t hesitate – check us out and get your application in!
We think you need these skills to ace Pitch & BD Operations Manager in Chelmsford
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let us see your enthusiasm for tech and how it can transform the pitch process. Share examples of how you've used technology to improve workflows or enhance proposals in your previous roles.
Highlight Your Data Skills:We love data-driven decision-making! Make sure to showcase your experience with analytics and reporting. Talk about how you've used data to inform improvements and drive success in past projects.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at Carter Murray
✨Know Your Tech Inside Out
Make sure you’re familiar with the pitch and RFP automation platforms mentioned in the job description, especially Templafy if you have experience with it. Be ready to discuss how you've used technology to improve processes in your previous roles.
✨Showcase Your Data Skills
Prepare examples of how you've used data analytics to drive improvements in pitch quality or win rates. Highlight any specific metrics or trends you've monitored and how they informed your decisions.
✨Understand the Firm's Needs
Research the law firm’s recent pitches or proposals, if available. Tailor your responses to show how your skills can directly address their current challenges and enhance their BD & Marketing operations.
✨Be Ready to Collaborate
Since this role involves working across various teams, think of examples where you've successfully collaborated with different departments. Emphasise your communication skills and how you can act as a bridge between technology and proposal owners.
