Location: Edinburgh, Manchester or Leeds
Contract: 12-month FTC
An international law firm is looking for a Client Development & Insights Executive to join its Business Development team on a 12-month fixed-term contract.
This is a varied role sitting at the intersection of client development, client experience, insight and sector BD. Working closely with senior members of the Business Development team, you will support the firm's client feedback programme, analyse client and market intelligence, contribute to sector initiatives and help coordinate a range of strategic client programmes.
It would be a great opportunity for someone looking to develop broader experience across client development and insights within an international professional services environment.
Key responsibilities
- Support the firm's client feedback programme, including client outreach, interview scheduling, drafting reports and summaries, and identifying key themes and follow-up actions.
- Assist with the administration of the firm's client experience platform, including surveys, dashboards, users and training.
- Produce client, market and relationship analysis, including white-space analysis across different practices, sectors and offices.
- Support the preparation of regular sector briefings, bringing together market trends, client priorities, opportunities and recent wins.
- Work with BD colleagues and international offices on cross-border client and sector initiatives.
- Support wider client development programmes, including tracking budgets, coordinating hospitality and sponsorship activity, and maintaining programme trackers.
- Help coordinate internal and external stakeholders, ensuring actions, responsibilities and deadlines are effectively managed.
- Work closely with Partners, senior BD colleagues and wider business services teams to support a consistent and high-quality client experience.
The successful candidate
The firm is looking for someone who is organised, analytical and confident working with a range of stakeholders. Previous experience within business development, marketing or professional services would be beneficial, although it is not essential.
You will ideally have:
- Strong written and verbal communication skills.
- Good analytical skills and the ability to turn information into clear, concise reports and insights.
- An interest in client development, client feedback and client experience.
- Strong Excel and wider Microsoft Office skills.
- Excellent attention to detail and organisational skills.
- The ability to manage multiple projects, priorities and deadlines.
- Confidence working with senior stakeholders and handling confidential client information.
- A collaborative and proactive approach, with a willingness to learn and develop.
- Experience with client experience or survey platforms such as Qualtrics would be advantageous but is not essential.
Why apply?
This is an excellent opportunity to gain exposure to a broad range of client development, insight and sector-focused BD activity within an international law firm. The successful candidate will work closely with senior BD professionals and Partners while developing hands‑on experience across client feedback, analysis, sector strategy and strategic client programmes.
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Business Development & Insights Executive employer: Carter Murray
As a Client Listening Manager at our firm, you will thrive in a dynamic and supportive work culture that prioritises client-centricity and professional growth. We offer comprehensive training and development opportunities, alongside a collaborative environment where your insights directly influence strategic decisions. Located in a vibrant city, our firm not only values your contributions but also provides unique advantages such as access to cutting-edge technologies and a commitment to continuous improvement in client experiences.
