At a Glance
- Tasks: Provide 1st and 2nd line IT support for Microsoft 365 and end-user devices.
- Company: Join a friendly team at Carter Jonas LLP in Peterborough.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Other info: Be part of a small team contributing to IT processes across the UK.
- Why this job: Make a difference by solving problems and improving IT services.
- Qualifications: Strong customer service skills and a knack for problem-solving.
The predicted salary is between 40000 - 50000 £ per year.
Carter Jonas LLP in Peterborough is hiring an IT Service Desk Analyst to join a friendly IT team.
You will deliver 1st and 2nd line support for Microsoft 365, end‑user devices, business applications, and connectivity, helping to maintain a secure and efficient IT environment.
The role emphasizes strong customer service, proactive problem solving and continuous improvement.
You'll work with a small team, handle incidents, support onboarding, and contribute to ITSM processes across the UK offices.
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IT Service Desk Pro — 1st/2nd Line Support in Peterborough employer: Carter Jonas LLP
Carter Jonas LLP is an excellent employer located in the picturesque city of Winchester, offering a supportive work culture that prioritises flexibility and personal growth. As a Senior Administrator, you will benefit from a collaborative environment where your contributions are valued, alongside opportunities for professional development in the thriving property and client services sector.
