Head of Residential Lettings
Head of Residential Lettings

Head of Residential Lettings

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead our lettings team, manage client relationships, and drive new business opportunities.
  • Company: Join Carter Jonas, a well-established name in the property sector, located in vibrant Mayfair.
  • Benefits: Enjoy a competitive salary, flexible benefits, health plans, and more!
  • Why this job: Make a real impact in a dynamic team while advancing your career in a fun environment.
  • Qualifications: Proven experience in Residential Lettings, strong negotiation skills, and IT literacy required.
  • Other info: Opportunity for growth and collaboration with local agents and clients.

The predicted salary is between 43200 - 72000 £ per year.

Looking to bring your lettings experience to a leadership role? We are seeking a dynamic and experienced Head of Lettings to join our established Residential office based in the heart of Mayfair. In this pivotal role, you will oversee and maintain the efficient operation of our lettings and management team. Additionally, you will drive the continued development of Carter Jonas within the community, lead the generation of new business opportunities for the office, expand our client database, and foster the growth of the lettings team in Mayfair. This is an exciting opportunity for an established senior negotiator or manager looking to take on a new challenge and advance their career. Join our fun and dynamic team of four professionals, where you'll enjoy plenty of interaction with local agents. You'll work with private clients and large portfolios. Dive into a role that offers growth, collaboration, and the chance to make a real impact!

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

Main tasks:

  • Take on quality property to let and provide advice to prospective landlords
  • Network and establish / develop Carter Jonas presence within the community
  • Generate and develop new lettings instructions, overseeing and delivering creative marketing campaigns
  • Manage our database of Clients and applicants using REAPIT to ensure call dates are set and maintained and that we are in regular contact.
  • Manage the team and support team members to achieve their potential & to ensure objectives are met/exceeded
  • Carry out regular one to ones with team and appraisals
  • Work closely with our London property management and renewal team and provide support where required
  • Arrange inventory check ins and preparation of the properties for tenants occupation
  • Oversee the presentation of our office and ensure it is maintained to a high standard by liaising with the appropriate property team within Carter Jonas.
  • Oversee the seeking and vetting of prospective tenants
  • Keep abreast of relevant tenancy legislation and relay to team
  • Provide a high level of efficiency and customer service to all clients and tenants
  • Adhere to and follow the Residential Lettings Standard Operating Procedures

What will it take to be successful?

We are seeking someone with a proven track record in Residential Lettings. You will be an excellent team builder who is skilled at maximising cross selling opportunities. The Head of Lettings will be a strong negotiator with great interpersonal and communication skills, who has the ability to work under pressure to meet deadlines. You will be IT literate and comfortable working with databases and relevant software.

Head of Residential Lettings employer: Carter Jonas LLP

Carter Jonas is an exceptional employer, offering a vibrant work culture in the heart of Mayfair that fosters collaboration and professional growth. As the Head of Residential Lettings, you will benefit from a competitive salary and a flexible benefits package tailored to your needs, including options for additional leave and health cash plans. Join our dynamic team where your leadership will not only drive business success but also make a meaningful impact within the community.
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Contact Detail:

Carter Jonas LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Residential Lettings

✨Tip Number 1

Network actively within the property industry, especially in Mayfair. Attend local events and engage with other professionals to build relationships that could lead to new business opportunities for Carter Jonas.

✨Tip Number 2

Familiarise yourself with the latest trends and legislation in residential lettings. This knowledge will not only help you in interviews but also demonstrate your commitment to staying ahead in the industry.

✨Tip Number 3

Showcase your leadership skills by discussing past experiences where you've successfully managed a team or project. Highlight how you motivated others and achieved targets, as this is crucial for the Head of Lettings role.

✨Tip Number 4

Prepare to discuss specific strategies you would implement to enhance Carter Jonas's presence in the community. Think about creative marketing campaigns or client engagement tactics that could set you apart from other candidates.

We think you need these skills to ace Head of Residential Lettings

Residential Lettings Expertise
Leadership Skills
Team Management
Negotiation Skills
Interpersonal Communication
Business Development
Marketing Strategy
Client Relationship Management
Database Management (REAPIT)
Knowledge of Tenancy Legislation
Customer Service Excellence
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Networking Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant lettings experience and leadership skills. Use specific examples of how you've successfully managed teams or driven business growth in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for residential lettings and your vision for the role. Mention how you can contribute to the growth of Carter Jonas and enhance their presence in the community.

Highlight Key Achievements: In both your CV and cover letter, emphasise key achievements such as successful marketing campaigns, client acquisition, or team development. Quantify your successes where possible to demonstrate your impact.

Showcase Your Interpersonal Skills: Since the role requires strong communication and negotiation skills, provide examples of how you've effectively built relationships with clients and team members. This will help illustrate your fit for the dynamic team environment.

How to prepare for a job interview at Carter Jonas LLP

✨Showcase Your Leadership Skills

As a Head of Residential Lettings, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to mentoring and developing talent.

✨Know the Market Inside Out

Familiarise yourself with the current lettings market in Mayfair and surrounding areas. Be ready to discuss recent trends, challenges, and opportunities, as well as how you plan to position Carter Jonas effectively within the community.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and decision-making abilities. Think about potential scenarios you might face in this role, such as handling difficult clients or managing team performance, and prepare your responses.

✨Demonstrate Your IT Proficiency

Since the role requires working with databases and software like REAPIT, be prepared to discuss your experience with these tools. Highlight any specific achievements where your IT skills have contributed to improved efficiency or client satisfaction.

Head of Residential Lettings
Carter Jonas LLP
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  • Head of Residential Lettings

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-05-02

  • C

    Carter Jonas LLP

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