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- Tasks: Join us as a Fire & Security Engineer, maintaining systems and providing top-notch customer service.
- Company: Carter Group is a leading provider of security and fire solutions across the UK.
- Benefits: Enjoy a company van, flexible hours, 25 days holiday, and a supportive work environment.
- Other info: On-call rota with extra pay; training provided to boost your career.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in safety.
- Qualifications: 2+ years experience in fire and security engineering; must have a full UK driving licence.
The predicted salary is between 36000 - 60000 £ per year.
Carter Group are an approved NSI Gold, SSAIB and BAFE supplier of Security and Fire Solutions to commercial and residential properties across the UK. We are looking for multi skilled Fire & Security Engineers to perform routine maintenance and reactive visits across the South London and Kent areas. Disciplines include; Fire Alarm, CCTV, Intruder Alarms, Access Control and Gates. Types of systems are; Paxton, Gallagher, Came, Galaxy, Texecom, ATS, Scantronic, Visonic, Hikvision, IDIS, Axis and Wisenet. We set high expectations of quality customer service and operate a yearly engineer training programme along with an in-house technical engineering support to develop excellent engineering skills to learn and develop knowledge within the industry.
Main duties
- Attending preventative maintenance, reactive calls and small works for Intruder, Fire, Access and CCTV Systems.
- Fault investigations providing first time fix solutions
- On call rota based on additional £175 per week (1 in 4 weeks but as the team grows this will reduce or option for additional weeks to increase salary)
- Delivering a first-class customer service to all customers
- Excellent teamwork ethic, working closely with your designated coordinator and the sales team.
The role may also include other office duties as deemed acceptable by your line manager.
Experience
- At least 2 years’ experience as an accomplished multi-disciplined Fire & Security Engineer
- Technical background in the electrical / electronic industry
- A full UK Driving Licence subject to 6 monthly checks – mandatory
- Flexible to travel and on-call rota
- Enhanced DBS Check and security screening to BS 7858
Benefits
- Company van and fuel card
- Company pension
- Flexible schedule based on 8 hour shifts
- Employee assistance and introduction bonuses
Role
- Contract: Permanent
- Location: South London / Kent
- Hours of Work: 09:00 – 17:30 Monday to Friday
- Probation Period: 3 months
- Holiday: 25 days + Bank Holidays
- Salary: Competitive Rates based on experience
- Expected Start Date: ASAP
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Security and Fire Service Engineer – South London / Kent employer: Carter Group
Contact Detail:
Carter Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security and Fire Service Engineer – South London / Kent
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Paxton, Gallagher, and Hikvision. Having hands-on experience or knowledge about these systems can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills when discussing your previous roles. Since delivering first-class customer service is a key expectation, be prepared to share examples of how you've excelled in this area.
✨Tip Number 3
Network with professionals in the fire and security industry. Attend local events or join online forums to connect with others who may have insights or even referrals for the position at Carter Group.
✨Tip Number 4
Be ready to discuss your flexibility regarding travel and on-call duties. Emphasising your willingness to adapt to the demands of the role can demonstrate your commitment and reliability as a candidate.
We think you need these skills to ace Security and Fire Service Engineer – South London / Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a multi-disciplined Fire & Security Engineer. Include specific systems you've worked with, such as CCTV, Intruder Alarms, and Fire Alarms, to match the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your technical background in the electrical/electronic industry. Mention your customer service skills and teamwork ethic, as these are crucial for the role.
Highlight Relevant Experience: In your application, emphasise your 2+ years of experience in the field. Provide examples of fault investigations and first-time fix solutions you've successfully implemented.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is essential in the security and fire service industry.
How to prepare for a job interview at Carter Group
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as Paxton, Gallagher, and Hikvision. Being able to discuss your experience with these technologies will demonstrate your technical expertise and suitability for the role.
✨Showcase Customer Service Skills
Carter Group places a high value on quality customer service. Prepare examples from your past experiences where you successfully resolved customer issues or provided exceptional service, as this will highlight your alignment with their expectations.
✨Emphasise Teamwork
The role requires excellent teamwork, so be ready to discuss how you've collaborated with colleagues in previous positions. Share specific instances where your teamwork led to successful outcomes, showcasing your ability to work closely with coordinators and sales teams.
✨Prepare for Technical Questions
Expect technical questions related to fault investigations and first-time fix solutions. Brush up on your problem-solving skills and be prepared to walk through your thought process when diagnosing issues, as this will demonstrate your engineering capabilities.