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- Tasks: Join us as a Fire & Security Engineer, maintaining and troubleshooting systems across Birmingham.
- Company: Carter Group is a leading provider of security and fire solutions in the UK.
- Benefits: Enjoy a company van, flexible hours, 25 days holiday, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on quality service and continuous training for career growth.
- Qualifications: You need 2 years' experience in fire and security engineering and a full UK driving licence.
- Other info: On-call rota with extra pay and opportunities for additional shifts as the team expands.
The predicted salary is between 36000 - 60000 £ per year.
Carter Group are an approved NSI Gold, SSAIB and BAFE supplier of Security and Fire Solutions to commercial and residential properties across the UK. We are looking for multi-skilled Fire & Security Engineers to perform routine maintenance and reactive visits across Birmingham areas. Disciplines include Fire Alarm, CCTV, Intruder Alarms, Access Control, and Gates. Types of systems are Paxton, Gallagher, Came, Galaxy, Texecom, ATS, Scantronic, Visonic, Hikvision, IDIS, Axis, and Wisenet. We set high expectations of quality customer service and operate a yearly engineer training programme along with in-house technical engineering support to develop excellent engineering skills and knowledge within the industry.
Main duties will include:
- Attending preventative maintenance, reactive calls, and small works for Intruder, Fire, Access, and CCTV Systems.
- Fault investigations providing first-time fix solutions.
- On-call rota based on an additional £175 per week (1 in 4 weeks, but as the team grows this will reduce or option for additional weeks to increase salary).
- Delivering first-class customer service to all customers.
- Excellent teamwork ethic, working closely with your designated coordinator and the sales team.
The role may also include other office duties as deemed acceptable by your line manager.
Experience:
- At least 2 years’ experience as an accomplished multi-disciplined Fire & Security Engineer.
- Technical background in the electrical/electronic industry.
- A full UK Driving Licence subject to 6 monthly checks – mandatory.
- Flexible to travel and on-call rota.
- Enhanced DBS Check and security screening to BS 7858.
Benefits
- Company van and fuel card.
- Company pension.
- Flexible schedule based on 8-hour shifts.
- Employee assistance and introduction bonuses.
Role:
- Contract: Permanent.
- Location: Birmingham.
- Hours of Work: 09:00 – 17:30 Monday to Friday.
- Probation Period: 3 months.
- Holiday: 25 days + Bank Holidays.
- Salary: Competitive Rates based on experience.
- Expected Start Date: ASAP.
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Security and Fire Service Engineer – Birmingham employer: Carter Group
Contact Detail:
Carter Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security and Fire Service Engineer – Birmingham
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Paxton, Gallagher, and Hikvision. Having hands-on experience or knowledge about these brands will give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills when discussing your previous roles. Since the position emphasises delivering first-class customer service, showcasing relevant experiences can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the fire and security industry, especially those who work in Birmingham. Attend local events or join online forums to connect with potential colleagues or mentors who can provide insights into the company culture.
✨Tip Number 4
Prepare for technical questions related to fault investigations and first-time fix solutions. Being able to demonstrate your problem-solving skills in real-world scenarios will show that you're ready for the challenges of the role.
We think you need these skills to ace Security and Fire Service Engineer – Birmingham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Security and Fire Service Engineer position. Familiarise yourself with the specific systems and technologies mentioned in the job description.
Tailor Your CV: Highlight your relevant experience as a multi-skilled Fire & Security Engineer. Emphasise your technical background, any specific systems you've worked with, and your commitment to customer service. Make sure to include your driving licence status and any relevant certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the industry. Mention your experience with the types of systems listed, your problem-solving skills, and your ability to work in a team. Be sure to express your enthusiasm for joining Carter Group.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security and fire service industry.
How to prepare for a job interview at Carter Group
✨Know Your Systems
Familiarise yourself with the specific systems mentioned in the job description, such as Paxton, Gallagher, and Hikvision. Being able to discuss your experience with these technologies will demonstrate your technical expertise and suitability for the role.
✨Showcase Customer Service Skills
Since delivering first-class customer service is a key expectation, prepare examples of how you've successfully handled customer interactions in the past. Highlight any situations where you resolved issues or exceeded customer expectations.
✨Emphasise Teamwork
The role requires excellent teamwork, so be ready to discuss your experiences working collaboratively with others. Share specific instances where you contributed to a team project or supported colleagues to achieve a common goal.
✨Prepare for Technical Questions
Expect technical questions related to fault investigations and first-time fix solutions. Brush up on your problem-solving skills and be prepared to explain your thought process when diagnosing and resolving issues.
