Start Hiring Start Applying
Start Applying

StudySmarter Job Board

Administration Apprentice
Job Board
Companies
Carter Brown
Administration Apprentice

Administration Apprentice

Nottingham Full-Time No home office possible
Go Premium
C

At a Glance

  • Tasks: Support the team with admin tasks and be the first point of contact for customers.
  • Company: Join a dynamic organisation with strong links to the legal sector.
  • Benefits: Gain valuable experience, receive training, and enjoy statutory annual leave.
  • Why this job: Kickstart your career in a supportive environment with growth opportunities.
  • Qualifications: GCSEs in maths and English, plus a passion for organisation and customer service.
  • Other info: Perfect for those looking to develop skills and progress in their career.

Job Description

  • Provide a full range of administrative activities e.g. collection and distribution of mail, responding to mail and franking, typing and drafting correspondence and reports to facilitate the efficient and effective operation of the service
  • Managing Incoming and outgoing post
  • Filing, photocopying and shredding
  • Ordering and managing stationery and office supplies
  • Database entry, keeping records up to date as required
  • Accurate typing of letters and documents
  • To be a first point of contact for customers; ensuring all enquires are dealt with promptly, effectively and courteously, directing more complex enquires to the appropriate person
  • Taking inbound calls and distributing to the relevant individual or department
  • Sending out reference requests for specified local authorities and chasing up overdue responses
  • Supporting relevant teams with administration tasks
  • Saving of and secure emailing of court documentation to relevant case files for the expert/case
  • Logging of referral enquiries taken by phone/email/website onto the database for the Referrals Team
  • Logging of reports received to the service onto the database and saving the documentation to the case file for the QA team
  • Supporting teams with general ad hoc administrative support
  • Preparation and printing of marketing, training and other company information packs as required
  • Assisting in the maintenance and updating of the central customer database
  • Accurately maintain Carter Brown Business Information Systems
  • To assist and work with the Senior Administrator/Office Manager to assist with the efficient organisation of the premises including supplies, equipment and onsite contractor maintenance visits

    • Communication:

  • Act as a point of contact for our customers and portray a positive, professional and helpful image of the organisation and ensure safeguarding and complaints are managed in line with procedures
  • Ensure all email communications to staff and external agencies are presented within the guidelines of the company’s electronic communications policy
  • Undertake reception/switchboard duties where appropriate

    • Working in Partnerships:

  • Attend and participate at team meetings
  • Present a professional image of Carter Brown at all times to all stakeholders and customers
  • Communicate with a wide range of audiences and delivering excellent customer service at all times

    • Finance:

  • Process assessor invoices for completed cases, ensuring that all key information is present so accounts team can authorise payment
  • Send out client agreements to all relevant parties per case
  • Effectively communicate with the accounts team when issues arise

    • Hospitality:

  • Book meeting rooms on the premises and using external meeting facilities
  • Ensure food and other refreshments are provided for meetings and training
  • Undertake travel bookings for staff and managers, as required

    • Health & Safety:

  • Ensure Health & Safety procedures are observed at all times
  • Assist with undertaking building maintenance in conjunction with or as directed by the Office Manager where necessary

    • Additional duties:

  • The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post
  • The post holder will be expected to reach a minimum basic standard of IT competence to be able to use Company electronic systems effectively
  • The post holder will be expected to comply with the no smoking policy in place and ensure that Health and Safety is observed in the course of employment
  • Ensuring compliance with safeguarding procedures, throughout all work within the Company, keeping the Office Manager informed of work in progress and informing immediately of any child protection matter or serious complaint.

    • Applicants will be required to attend an Assessment Centre with Vision Apprentices as part of the screening process.

    The employer reserves the right to close this vacancy early should a suitable candidate be identified prior to the published closing date.

    Requirements and prospects

    Desired skills

  • Confidence when meeting/speaking to new people and conversing with ease
  • Time management skills
  • Organisational skills
  • Attention to detail

    • Personal qualities

  • Smart professional appearance
  • Self-motivated & reliable
  • Genuine interest in the legal sector
  • Understanding of GDPR and confidentiality
  • Willingness to undertake a DBS check for the purpose of the role

    • Desired qualifications

  • GCSE Grades A to C or equivalent are essential, specifically maths and English. 2017 grading system, grade 8 to grade 4

    • Future prospects

    Vision Business has strong employer links within the sector and we encourage all our employers to consider further opportunities, this may include progression onto an advanced/higher apprenticeship or full time employment.

    Things to consider

    Please note:

  • Only applications with a current contact number and/or email address can be accepted
  • All applications are acknowledged by telephone in the first instance
  • Every applicant must attend a Vision Business Assessment Centre prior to being presented to the employer

    • Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

    On successful appointment:

  • You will be entitled to receive statutory annual leave
  • This is a weekly/monthly paid post
  • You are responsible for funding your own travel to and from your place of work
  • You must work with your specialist to complete apprenticeship work on time and to the best of your ability
  • You must conduct yourself in a safe and diligent manner and comply with health and safety policies and procedures
  • You must uphold and promote the company policies and procedures, promoting those specifically to your area of work, including Equality and Diversity and Safeguarding
  • Please note this vacancy may close earlier than the planned closing date in the event of the position being filled

    • Training

    Training provider

    VISION WEST NOTTINGHAMSHIRE COLLEGE

    Applications for this apprenticeship are being processed by Vision West Nottinghamshire College

    Administration Apprentice employer: Carter Brown

    At Vision Business, we pride ourselves on being an excellent employer that fosters a supportive and dynamic work environment for our Administration Apprentices. Located in a vibrant area, we offer comprehensive training and development opportunities, ensuring that our apprentices gain valuable skills while contributing to meaningful work in the legal sector. Our commitment to employee growth, coupled with a culture of collaboration and respect, makes us an attractive choice for those seeking a rewarding career path.
    C

    Contact Detail:

    Carter Brown Recruiting Team

    View Carter Brown Profile

    StudySmarter Expert Advice 🤫

    We think this is how you could land Administration Apprentice

    ✨Tip Number 1

    Get to know the company! Before your interview, do a bit of research on Vision Business. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your skills match the role of Administration Apprentice. The more comfortable you are, the better you'll perform!

    ✨Tip Number 3

    Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.

    ✨Tip Number 4

    Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.

    We think you need these skills to ace Administration Apprentice

    Time Management
    Organisational Skills
    Attention to Detail
    Customer Service
    Communication Skills
    Database Entry
    Accurate Typing
    Post Management
    Office Supplies Management
    Team Collaboration
    Understanding of GDPR
    Self-Motivation
    Reliability
    Professional Appearance
    Health and Safety Compliance

    Some tips for your application 🫡

    Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the legal sector.

    Tailor Your Application: Make sure to customise your application to highlight how your skills match the responsibilities listed in the job description. Mention specific experiences that demonstrate your organisational skills and attention to detail.

    Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough read. Typos and errors can make a bad impression, so take the time to ensure everything is accurate and professional.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!

    How to prepare for a job interview at Carter Brown

    ✨Know Your Admin Basics

    Brush up on the key administrative tasks mentioned in the job description. Be ready to discuss your experience with managing post, filing, and database entry. Showing that you understand these responsibilities will demonstrate your readiness for the role.

    ✨Customer Service is Key

    Since you'll be the first point of contact for customers, think of examples where you've provided excellent customer service. Prepare to share how you handled enquiries effectively and courteously, as this will highlight your communication skills.

    ✨Show Off Your Organisational Skills

    Time management and organisation are crucial for this role. Bring examples of how you've successfully managed multiple tasks or projects in the past. This could be from school, previous jobs, or even volunteer work—anything that showcases your ability to stay organised under pressure.

    ✨Dress the Part

    First impressions matter! Make sure you dress smartly and professionally for the interview. This not only shows respect for the interviewers but also reflects the professional image you’ll need to portray in the role.

    Administration Apprentice
    Carter Brown
    Location: Nottingham
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    C
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >