United States Digital Space LLC is seeking an Onboarding Lead to manage the first six months of client engagement, converting booked MRR into retained revenue. You will own onboarding from contract through CSM handoff, coordinating timelines, internal teams, and client expectations to ensure a successful, scalable start.
You will work with AE, legal delivery, and CSM teams across London and New York, driving risk management and data-driven improvements while nurturing strong client relationships
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Onboarding Lead: SaaS & Client Success employer: Carta
At Carta, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our London office offers a dynamic work environment where employees are empowered to build meaningful partnerships and drive impactful change in the private capital landscape. With a strong focus on professional growth, we provide ample opportunities for career advancement while ensuring our team members feel valued and supported in their mission to unlock equity ownership for all.
