Customer Advisor

Customer Advisor

Barnsley Full-Time 24000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Customer Advisor, providing top-notch service and advice to our customers.
  • Company: CarSupermarket.com is a leading automotive tech group, transforming car buying in Europe.
  • Benefits: Enjoy a £20,000 salary, potential £50,000 OTE, 6 weeks leave, and great perks!
  • Why this job: Be part of a supportive team in a no-pressure environment with opportunities for growth.
  • Qualifications: A full UK Driving Licence is required; sales experience is a plus but not essential.
  • Other info: Work-life balance with a 5-day week over a 7-day rota; enjoy free parking and social events.

The predicted salary is between 24000 - 42000 £ per year.

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Have you ever thought about a career in sales? Did you realise you can earn up to £50,000 a year?

We are looking for our next Customer Advisor at our Barnsley branch!

With a basic salary of £20,000 and the potential to earn an OTE of £50,000 why wouldn\’t you want to apply and come and have a chat with us about your future career.

The role:

You will have excellent customer service skills, along with confidence and planning and organisational skills. Experience of working in a vehicle sales role would be an advantage but not essential.

By offering impartial advice and guidance our Customer Advisors ensure that our customers receive an awesome experience. You will enjoy being rewarded for hitting targets and achieving goals, you will also take deep pride in the appearance of the cars and site by always maintaining its superb appearance.

To be considered for this role you must hold a full UK Driving Licence.

We will offer you:

  • £20,000 salary and the potential to earn a realistic OTE of £50,000
  • 6 weeks annual leave (rising with length of service)
  • Training and career development
  • Pension and health care scheme
  • Employee of the Month Awards
  • Free parking, tea, and coffee
  • Paid social events
  • Access to dedicated mental health and wellbeing services
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • We understand that a work/life balance is very important, our sales team work just 5 days a week over a 7-day rota!

About us:

CarSupermarket.com is part of the Aramis Group – a pan-European automotive technology group whose ambition is to reinvent car purchasing in Europe – and has been established for over 20 years. Thanks to our continued success, innovation, and investment in the latest technology, we have grown to have nearly 500 team members.

At CarSupermarket.com, we do things a little differently and are proud of our \”no pressure\” environment and transparent sales process.

If you want to work for the best in the Automotive industry, where everyone is valued for their contribution, and excellence is never compromised, apply today! Who knows where this journey will lead you.

We take our obligations regarding GDPR seriously. Please visit our website to read our privacy notice for applicants, you can find them within our careers section.

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Customer Advisor employer: CarSupermarket.com

At CarSupermarket.com, we pride ourselves on being an exceptional employer, offering a supportive and rewarding work environment in our Barnsley branch. With a competitive salary structure, generous annual leave, and a strong focus on employee development, we ensure that our Customer Advisors thrive both personally and professionally. Our unique 'no pressure' sales culture, combined with excellent benefits such as free parking and mental health support, makes us a standout choice for those seeking a fulfilling career in the automotive industry.
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Contact Detail:

CarSupermarket.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Advisor

Tip Number 1

Familiarise yourself with the automotive industry, especially vehicle sales. Understanding current trends and customer preferences can give you an edge in conversations during your interview.

Tip Number 2

Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when discussing how you would handle various customer interactions.

Tip Number 3

Research CarSupermarket.com and its unique selling points. Knowing what sets us apart from competitors will allow you to demonstrate your enthusiasm for the company and align your values with ours.

Tip Number 4

Prepare questions to ask during your interview. This shows your genuine interest in the role and helps you assess if the company culture aligns with your expectations.

We think you need these skills to ace Customer Advisor

Excellent Customer Service Skills
Confidence in Sales
Planning and Organisational Skills
Impartial Advice and Guidance
Target Achievement
Attention to Detail
Full UK Driving Licence
Communication Skills
Teamwork
Problem-Solving Skills
Adaptability
Time Management
Sales Techniques
Product Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant customer service experience and any sales roles you've held. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you want to work at CarSupermarket.com and how your skills align with their values and goals.

Showcase Your Skills: In your application, emphasise your organisational skills and ability to work under pressure. Provide examples of how you've successfully met targets or improved customer satisfaction in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at CarSupermarket.com

Showcase Your Customer Service Skills

As a Customer Advisor, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past, and demonstrate your ability to handle difficult situations with ease.

Demonstrate Confidence and Organisation

Confidence is crucial in sales roles. Practice speaking clearly and assertively about your experiences. Additionally, highlight your planning and organisational skills by discussing how you manage your time and tasks effectively.

Research the Company

Familiarise yourself with CarSupermarket.com and its unique approach to car sales. Understanding their values and mission will help you align your answers with what they are looking for in a candidate.

Prepare for Target-Related Questions

Since the role involves hitting targets, be ready to discuss how you have achieved goals in previous positions. Use specific metrics or examples to illustrate your success and how you can contribute to the company's objectives.

Customer Advisor
CarSupermarket.com
Location: Barnsley
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