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For Companies At a Glance
- Tasks: Lead event inboxes, ensuring smooth communication and high service standards.
- Company: Join a global leader in meetings and events with a culture of passion and purpose.
- Benefits: Flexible hybrid work, competitive perks, and a supportive community.
- Why this job: Make an impact by connecting people and driving successful events.
- Qualifications: Strong communication skills and experience in team leadership.
- Other info: 12-month contract with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
About Us
BCD Meetings & Events: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behaviour for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
About The Role
We are currently looking for an Event Inbox Lead on a 12 Month fixed term basis, for a client dedicated account at a global management consulting firm. In this role, you will oversee two large-scale annual event inboxes serving as the primary expert for ensuring smooth and timely communication with top-tier stakeholders. You will lead and coordinate the inbox team, maintain efficient processes, and ensure that every inquiry receives the appropriate response, fostering a high standard of service and consistency.
You Will Have:
- Strong communication and presentation skills for effective interaction.
- Flexibility and independent thinking, balancing SOP adherence with creativity.
- Experience in leading cross-functional teams and fostering collaboration.
- Commitment to confidentiality and ethics in all partnerships.
- Ability to work under pressure and adapt to changing deadlines.
- Transferable project management skills.
- Customer service experience in dynamic environments.
You Might Also Have:
- Resource planning and team coverage scheduling experience.
- Event operations or program management background.
- Knowledge of project management tools like Trello or Monday.
- Exposure to global, fast-paced organisational environments.
You Should Know:
- This is a fixed term contract for 12 months.
- This role can be offered as hybrid with time spent in the Fleet office or UK Remote.
- Our standard working hours are 9.00 - 17.30 with an hour break.
- You must have the right to work in the UK.
- You must have the ability and want to travel in the UK and Overseas on occasion if required.
Click apply now to be considered!
Events Inbox Lead - 12M in Fleet employer: Carsten Franke - Orchid Supplies and Meters
Contact Detail:
Carsten Franke - Orchid Supplies and Meters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Inbox Lead - 12M in Fleet
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, especially those at BCD Meetings & Events. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching BCD M&E's values and recent projects. Show us how your unique perspective aligns with our mission to create inspiring connections.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with top-tier stakeholders, being articulate and confident will set you apart. Consider mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our awesome team.
We think you need these skills to ace Events Inbox Lead - 12M in Fleet
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for events and communication shine through. We want to see how your unique perspective can contribute to our culture of passion and purpose.
Tailor Your Experience: Make sure to highlight your relevant experience in customer service and project management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those transferable skills!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our community!
How to prepare for a job interview at Carsten Franke - Orchid Supplies and Meters
✨Know Your Stuff
Before the interview, dive deep into BCD Meetings & Events. Understand their values, mission, and recent projects. This will not only help you answer questions but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As an Events Inbox Lead, strong communication is key. Prepare examples of how you've effectively communicated with stakeholders in the past. Practice articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Flexibility and Creativity
Be ready to discuss how you've balanced standard operating procedures with creative problem-solving in previous roles. Share specific instances where you adapted to changing circumstances while maintaining high service standards.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and manage multiple inquiries. Think of scenarios from your past experiences where you successfully navigated tight deadlines or complex situations, and be ready to share those stories.
