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- Tasks: Join our IT team to assess training needs and deliver engaging IT training.
- Company: Carson McDowell is Northern Ireland's top independent law firm, known for its diverse culture and reputation.
- Benefits: Enjoy a part-time role with flexible hours and the chance to work in a dynamic environment.
- Why this job: Make a real impact by helping colleagues master new technologies in a supportive atmosphere.
- Qualifications: Experience in IT training, strong communication skills, and a knack for engaging learners are essential.
- Other info: This is a permanent position based in Belfast, perfect for those passionate about technology and education.
The predicted salary is between 30000 - 42000 £ per year.
Do you want to be part of the team behind Northern Ireland\’s largest independent law firm
Location: Belfast
Contract: Part-time (21 hours per week), permanent.
Carson McDowell is Northern Ireland\’s leading commercial law firm, the law firm of choice for many of Northern Ireland\’s Top 100 companies and international companies doing business here. Our rich mixture of people, culture, heritage and reputation makes us who we are.
Our continued success is dependent on attracting and retaining the top talent in all areas of the business. We now have a vacancy for an IT Trainer to join our Information Technology team. The role will involve assessing training needs, developing content and delivering training across the firm. It also covers areas such as promoting the adoption of new technologies, acting as the main escalation point for complex IT training related queries and collaboration with other support functions to develop impactful training strategies.
The IT Trainer will also contribute in key technology initiatives, assisting with testing and documenting of new applications.
Key Responsibilities:
Training needs analysis:
- Assess the IT competencies of current staff
- Collaborate with various departments to determine training needs
- Set priorities, focusing on areas where the greatest impact can be made
Develop a comprehensive training programme:
- Content development, covering systems such as Windows 11, MS365, Azure Virtual Desktop, Liberate (CRM), BundleDocs, Mimecast and Egress including Information Security
- Provide an engaging range of delivery methods tailored to legal professionals
- Continuously monitor training effectiveness
- Refine training programme based on feedback
- Provide ongoing assistance to colleagues, ensuring they can confidently navigate our IT systems
- Work closely with HR, conducting IT inductions for new staff
- Facilitate business improvements, driven by the Business Support and IT Operations Committees
- Work closely with colleagues in the IT Team to ensure training is integrated into new initiatives
Experience:
You will be able to design and deliver high quality IT training tailored to legal professionals and support staff. Your communication skills, verbal and written, will enable you to effectively interact with learners.
Key success criteria:
- Proven experience in delivering IT training, ideally within the legal or professional services sector
- Strong technical knowledge, particularly in document production (MS Office suite)
- Possess exceptional interpersonal skills to engage and motivate learners
- Have excellent communication skills, explaining complex technical concepts in a clear and concise manner
- Be adaptable to meet the needs of the firm including adapting training approaches to a variety of abilities and levels of engagement
Ability to:
- create, manage and keep up to date a range of instructional documentation
- manage training schedules and report on uptake and performance
- assess learner feedback and evaluate the effectiveness of training
- report progress to the management team
Applicants should apply by emailing a covering letter and CV to: Marie McKeown, Human Resources Manager.
If you have a query about our services or just want to find out more, please get in touch today.
Keep up to date on the latest news and insights from Carson McDowell
Murray House, Murray Street
Belfast, BT1 6DN
#J-18808-Ljbffr
IT Trainer employer: Carson McDowell LLP
Contact Detail:
Carson McDowell LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as Windows 11 and MS365. Having hands-on experience or knowledge of these platforms will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the legal and IT training sectors. Attend relevant workshops or webinars to connect with individuals who may provide insights into the firm’s culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous training experiences in detail. Be ready to share specific examples of how you assessed training needs and developed content tailored to different audiences, especially in a professional services context.
✨Tip Number 4
Showcase your adaptability by thinking of ways to tailor your training methods for various learning styles. Consider preparing a brief outline of how you would approach training for legal professionals, as this could set you apart from other candidates.
We think you need these skills to ace IT Trainer
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the IT Trainer position. Highlight your experience in delivering IT training, especially within the legal or professional services sector, and explain how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Experience: In your CV, emphasise your proven experience in assessing training needs and developing training programmes. Include specific examples of how you've successfully delivered IT training and adapted your approach to meet diverse learner needs.
Highlight Technical Skills: Clearly list your technical knowledge, particularly in systems mentioned in the job description such as MS Office suite, Windows 11, and Azure Virtual Desktop. This will demonstrate your capability to deliver effective training on these platforms.
Communicate Effectively: Use clear and concise language in both your cover letter and CV. Since the role requires excellent communication skills, ensure that you convey complex technical concepts in an easily understandable manner, showcasing your ability to engage and motivate learners.
How to prepare for a job interview at Carson McDowell LLP
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an IT Trainer at Carson McDowell. Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 11 and MS365, so you can discuss how your experience aligns with their needs.
✨Showcase Your Training Experience
Prepare to share specific examples of your previous IT training experiences, especially within the legal or professional services sector. Highlight how you assessed training needs and developed tailored content that engaged learners.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice explaining complex technical concepts in a simple manner. You might even want to prepare a brief demonstration or explanation of a technical topic relevant to the firm.
✨Ask Insightful Questions
Prepare thoughtful questions about the firm's current training programmes and how they measure effectiveness. This shows your genuine interest in contributing to their success and helps you gauge if the role is the right fit for you.
