At a Glance
- Tasks: Engage with potential customers and qualify leads for our Sales team.
- Company: Join CarShield, a dynamic company focused on customer service and growth.
- Benefits: Earn $17/hour plus bonuses, with great health insurance and paid time off.
- Other info: Enjoy on-site fitness classes and professional development opportunities.
- Why this job: Kickstart your career in sales while making a real impact on customer experiences.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 17 - 17 £ per hour.
- Job Type
- Full-time
- Description
Car Shield is seeking talent to join its growing Pre-Sales team.
This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department.
Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential!
- Reporting to the Pre-Sales Screener Manager, this position is responsible for:
- Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team.
- Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience.
- Maintaining current knowledge of products and services offered.
- Other tasks as assigned.
- Pay Rate And Benefits For Pre-Sales Screener Representative
- $17/hour, plus performance bonus! (Average ~$20/hour)
- Group Insurance (Medical, Dental, Vision, Life, etc.).
- 401k with Employer Match.
- Paid Time Off at 6 months.
- Discounted Car Shield policies.
- Discounted Tuition at Lindenwood University.
- Professional development opportunities.
- Basketball, and other recreation available on-site.
- Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
• And more!
Requirements
Requirements for Pre-Sales Screener Representative
- Ability to work fully on-site.
- Strong attention to detail and the ability to follow directions.
- Ability to present oneself well over the phone.
- Excellent customer service skills.
- Strong communication skills.
- Highly coachable.
- Ability to effectively multi-task.
- Willingness to work 1-2 Saturday(s) per month.
- Experience in a call center a plus (training will be provided).
- Basic computer and typing skills.
- Bilingual (English/Spanish) a plus.
- Salary Description
- $17 per hour, plus bonus
- #J-18808-Ljbffr
Pre-Sales Screener Representative - Hazelwood in Tadcaster employer: CarShield
CarShield is an excellent employer that prioritises employee growth and development, offering a dynamic work culture where your contributions are valued. Located in a vibrant area, the company provides competitive bonuses and opportunities for advancement, making it an ideal place for those looking to build a rewarding career in sales while engaging with a diverse clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Pre-Sales Screener Representative - Hazelwood in Tadcaster
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at CarShield. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like CarShield before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Pre-Sales Screener Representative - Hazelwood in Tadcaster
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to CarShield:Your cover letter is your chance to shine! Tell us why you want to work at CarShield specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at CarShield!
How to prepare for a job interview at CarShield
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
