Cars 2 Ltd is a dynamic motor dealer group located in West and South Yorkshire, committed to delivering exceptional value and personalized service in car sales and aftersales care since 2006. With a focus on growth and customer satisfaction, we represent leading automotive brands and pride ourselves on our dedicated team.
Summary
We are seeking a Motability Specialist to join our team at Cars 2 Ltd in Huddersfield Nissan. In this role, you will play a crucial part in enhancing our customer experience by providing expert advice and support throughout the car buying process, ensuring alignment with our mission of delivering outstanding service.
Responsibilities.
Provide expert guidance to customers during the car purchasing process.
- Customer engagement: Build a rapport with customers, understand their specific mobility needs, and help them identify the right vehicle and any necessary adaptations.
- Sales process: Guide the customer through the entire sales journey, including test drives, product presentations, and vehicle delivery.
- Scheme administration: Handle all the paperwork and applications required by the Motability Scheme, ensuring a smooth and accurate process for the customer.
- Customer support: Act as the main point of contact for the customer during their lease, helping to arrange servicing, maintenance, and answering any questions. You may also follow up with customers nearing the end of their lease.
- Product knowledge: Maintain up-to-date knowledge on the latest Motability offers, vehicles, and adaptations available.
- Ability to up-sell effectively while maintaining customer satisfaction.
- Familiarity with CRM software is preferred.
- Strong organizational skills to manage multiple tasks efficiently.
Hours - 9-6 Monday to Friday Alternate Saturdays until 1pm
Salary up to £36k OTE depending on experience
Job Type: Full-time
Licence/Certification
- Full Driving Licence (required)
Work Location: In person
#J-18808-Ljbffr
Motability Specialist Sales Executive Huddersfield employer: Cars2 Ltd
Cars2 Ltd is an exceptional employer located in Wakefield, offering a dynamic work environment where skilled technicians can thrive. With a strong focus on employee ownership, we provide competitive earning potential, access to cutting-edge diagnostic tools, and ongoing training to ensure your professional growth. Join us to be part of a supportive team that values your expertise and fosters career advancement in the automotive industry.
