At a Glance
- Tasks: Be the friendly face of our dealership, helping customers with their automotive needs.
- Company: Join Cars2, a thriving motor retailer representing top brands in Yorkshire.
- Benefits: Earn up to £30,000, enjoy 33 days holiday, and access great discounts.
- Other info: Dynamic team environment with training and development opportunities.
- Why this job: Kickstart your career in the motor trade with strong growth prospects.
- Qualifications: Experience in the motor trade and excellent customer care skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Cars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several of the world’s leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG, Omoda, Jaecoo Chery and Nissan.
We have a fantastic and exciting opportunity for an experienced Automotive Service Advisor to be based at our busy Wakefield dealership. Join our team as a Service Advisor and you will be embarking on a career with great prospects and will play a crucial role in driving our business forward. Friendly and professional, you will be the first point of contact for customers visiting the Dealership and, as such, you'll be an important ambassador for the Brand.
Remuneration
- Strong career prospects with a reputable Brand
- Training & Development, with the Manufacturer
- Life Assurance and pension scheme
Duties Include
- Greeting and liaising with Customers
- Answering the Telephone
- Informing Customers of Workshop progress, keeping them updated and aware of progress at all times
- Coordinating with the Workshop & other Internal departments
- Explaining detailed works carried out on customer vehicles
- Taking payments from customers
- Maintaining our customer database, ensuring details are correct and up to date
Skills Required
- Previous experience within the VAG, Renault, Nissan or Hyundai Group is desirable, but not essential
- Excellent standard of Customer Care
- Ability to communicate professionally with customers face-to-face
- Strong interpersonal skills and ability to adapt communication styles to different audiences
- Proficient use of Computers and a quick learner of new Computer systems
- Initiative
- Educated to GCSE level as a minimum – Maths and English A to C (or equivalent) is essential, whilst Science and ICT are desirable.
Job Types: Full-time, Permanent
Industry leading competitive salary of up to £30,000
33 days holiday (inclusive of bank holidays)
Company pension + life insurance + retail/restaurant/holiday/lifestyle discount scheme.
Please note that due to the high volume of applications, we cannot contact all unsuccessful applicants. If you have not heard from us within 30 days, then your application has been unsuccessful on this occasion.
Experience: Service Advisor: 1 year (required)
Motor Trade Service Advisor Wakefield employer: Cars 2 Limited
Cars2 is an exceptional employer, offering a vibrant work culture and strong career prospects for Automotive Service Advisors at our Wakefield dealership. As part of a government employee ownership scheme, staff enjoy unique benefits including comprehensive training, life assurance, and a generous holiday allowance, all while representing leading motor brands in a supportive and dynamic environment.
