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For Companies At a Glance
- Tasks: Engage with customers, promote products, and build lasting relationships.
- Company: Join a vibrant team at Cars2, a leader in customer service.
- Benefits: Enjoy 33 days holiday, pension scheme, and exciting discounts.
- Why this job: Make a difference by providing top-notch customer service every day.
- Qualifications: 1 year of customer support experience and great communication skills.
- Other info: Dynamic work environment with opportunities for career growth.
The predicted salary is between 26400 - 39600 £ per year.
Overview
Reference Number - 0123445567567
Working Hours: Full Time
Benefits: 33 days holiday (inclusive of bank holidays) | Company pension + life insurance + retail/restaurant/holiday/lifestyle discount scheme.
Salary: salary up to 33,000 per annum
Closing Date: 06/12/2025
Role
We now have an exciting opportunity for a confident, self-motivated and outgoing individual to join our team as a Customer Service Executive at our busy office in Wakefield. Based within an office environment, the main responsibilities of the role are as follows:
- Calling customers directly from the Company database, advising on any additional products and services that the company has to offer to suit their needs and budget.
- Building new & managing existing customer relationships.
- Striving to achieve individual/team targets.
Package
For the role of Customer Support Advisor with Cars2, you would receive:
- Salary up to 33,000 per annum
- Opportunity for overtime
- Company Life Insurance and Pension Scheme
- Job stability and career progression in a growing and vibrant company
Requirements
This role would suit a personable, polite and energetic individual who enjoys working as part of a team and is committed to providing industry leading customer service. The ideal candidate would possess the following skills:
- A clear, polite and professional telephone manner
- Ability to communicate and actively listen to customers
- Natural ability to empathise with customers and strike engaging conversation
- Computer literate
- Ability to use own initiative and work under pressure
Experience
Telesales/Customer Support: 1 year (required)
Customer Service Executive employer: Cars 2 Limited
Contact Detail:
Cars 2 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company inside out! Research Cars2 and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since this role involves calling customers, make sure you’re comfortable speaking on the phone. Try role-playing with a friend to build your confidence and refine your telephone manner.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the team at Cars2. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Executive role. Highlight your relevant experience in telesales or customer support, and don’t forget to showcase your ability to build relationships and communicate effectively.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific skills that match the job description, like your polite telephone manner and ability to empathise with customers.
Showcase Your Achievements: When detailing your previous roles, focus on your achievements. Did you exceed sales targets? Did you receive positive feedback from customers? Numbers and examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you’re considered for this exciting opportunity at Cars2!
How to prepare for a job interview at Cars 2 Limited
✨Know the Company Inside Out
Before your interview, take some time to research Cars2 Limited. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer scenarios with a friend to get comfortable with handling different types of conversations.
✨Prepare for Behavioural Questions
Expect questions that assess how you've handled situations in the past. Think of examples where you've demonstrated empathy, teamwork, or problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or what success looks like in this role. This shows you're engaged and serious about the position.
