At a Glance
- Tasks: Join our reception team and keep the practice running smoothly with essential admin tasks.
- Company: A welcoming practice that values teamwork and patient care.
- Benefits: Competitive pay, company pension, free parking, and health programmes.
- Other info: Flexible full-time and part-time roles available with great career growth.
- Why this job: Make a difference in patients' lives while developing your admin skills.
- Qualifications: 1 year of admin experience and excellent communication skills.
The predicted salary is between 26800 - 26800 £ per year.
The purpose of the role is to:
- Facilitate the smooth running of the practice by working as part of our reception team and efficiently undertaking all required administrative tasks.
- Offer a professional and friendly service to our patients in person or on the telephone.
- Undertake additional clerical duties under the direction of the Senior Administrators.
Personal attributes required for post:
- Excellent communication skills
- Ability to work independently and to use own initiative
- Discretion and respect for patient confidentiality
Duties and Responsibilities:
- Explaining practice procedures and arrangements to patients
- Booking appointments and arranging clinics
- Processing repeat prescriptions and sick line requests in line with practice protocol
- Signposting patients to the most appropriate type of appointment and helping them to use our systems effectively
- Booking interpreters
- Covering lunch hour for emergencies
- Dealing with general enquiries and passing on more complex queries to appropriate parties
- Message taking
- Accurate record keeping and data entry
- Patient registration
- Processing incoming and outgoing patient charts
- Passing on results to patients
- Scanning all post onto patient records
- Making phone calls to hospitals and pharmacies
- Filing and photocopying
- Processing incoming and outgoing forms and requests for medical information
- Ensuring adequate supplies of prescriptions, sick lines and forms etc.
- Accepting payments for non-NHS services
- Attending office meetings and practice training
- Keeping abreast of changing practice protocols and procedures
- Opening up/locking up of premises and maintaining security
- General housekeeping duties
Confidentiality:
Whilst undertaking the duties outlined above the post-holder will have access to highly confidential information of a sensitive nature regarding patients' health and wellbeing. This information, along with any information relating to the Practice as a business or its employees, is to be held in the strictest confidence. Post-holders must engage fully with the Practice's policies and safeguards for protecting confidential data.
Equal Opportunities:
We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Benefits:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Experience: Administrative: 1 year (required)
Work authorisation: United Kingdom (required)
Work Location: In person
Administrative Assistant - FT & PT position available in Lisburn employer: Carryduff Surgery
Join our dedicated team as an Administrative Assistant, where you will play a vital role in ensuring the smooth operation of our practice. We pride ourselves on fostering a supportive work culture that values professional growth and offers competitive benefits such as a company pension, free parking, and a health & wellbeing programme. Located in a welcoming environment, we are committed to providing meaningful employment opportunities for both full-time and part-time positions.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant - FT & PT position available in Lisburn
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across when it counts.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and feel confident. It’s all about showing you’re ready to represent the practice well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Administrative Assistant - FT & PT position available in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We want to see how your skills align with the role of Administrative Assistant, so don’t be shy about showcasing your administrative prowess!
Craft a Friendly Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Remember, we love a friendly tone, so let your personality come through!
Showcase Communication Skills:Since excellent communication is key for this role, make sure to demonstrate your ability in your application. Whether it's through clear writing or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Carryduff Surgery
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the specific duties and responsibilities of an Administrative Assistant, such as booking appointments and processing prescriptions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As an Administrative Assistant, excellent communication is key. During the interview, practice clear and concise responses. You might even want to prepare a few examples of how you've effectively communicated with patients or colleagues in the past. This will demonstrate your ability to handle the friendly service aspect of the job.
✨Demonstrate Discretion and Confidentiality
Given the sensitive nature of the information you'll be handling, it's crucial to convey your understanding of confidentiality. Be ready to discuss how you've managed confidential information in previous roles. This will reassure the interviewers that you respect patient privacy and can be trusted with sensitive data.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the practice's protocols, team dynamics, or training opportunities. This not only shows your enthusiasm for the position but also helps you gauge if the workplace is the right fit for you.
