At a Glance
- Tasks: Join our reception team and keep the practice running smoothly with essential admin tasks.
- Company: A welcoming practice that values teamwork and patient care.
- Benefits: Earn from £13.44 per hour, enjoy free parking, and access health programmes.
- Other info: Flexible full-time and part-time roles available with great career growth potential.
- Why this job: Make a difference by providing friendly service to patients and supporting their needs.
- Qualifications: 1 year of admin experience and excellent communication skills required.
The predicted salary is between 13.44 - 13.44 £ per hour.
Administrative Assistant
1 x Full time & 1 Part time role available. Pay: From £13.44 per hour.
The purpose of the role is to facilitate the smooth running of the practice by working as part of our reception team and efficiently undertaking all required administrative tasks.
Offer a professional and friendly service to our patients in person or on the telephone.
Undertake additional clerical duties under the direction of the Senior Administrators.
- Duty and Responsibilities
- Explain practice procedures and arrangements to patients.
- Book appointments and arrange clinics.
- Process repeat prescriptions and sick line requests in line with practice protocol.
- Signpost patients to the most appropriate type of appointment and help them to use our systems effectively.
- Book interpreters.
- Cover lunch hour for emergencies.
- Handle general enquiries and pass on more complex queries to appropriate parties.
- Take messages.
- Maintain accurate records and data entry.
- Register patients.
- Process incoming and outgoing patient charts.
- Pass on results to patients.
- Scan all post onto patient records.
- Make phone calls to hospitals and pharmacies.
- File and photocopy.
- Process incoming and outgoing forms and requests for medical information.
- Ensure adequate supplies of prescriptions, sick lines and forms.
- Accept payments for non‑NHS services.
- Attend office meetings and practice training.
- Keep abreast of changing practice protocols and procedures.
- Open up/lock up premises and maintain security.
- Perform general housekeeping duties.
- Personal Attributes Required
- Excellent communication skills.
- Ability to work independently and use own initiative.
- Discretion and respect for patient confidentiality.
- Confidentiality
Whilst undertaking the duties outlined above the post-holder will have access to highly confidential information of a sensitive nature regarding patients' health and wellbeing.
This information, along with any information relating to the Practice as a business or its employees, is to be held in the strictest confidence.
Post‑holders must engage fully with the Practice's policies and safeguards for protecting confidential data.
Equal Opportunities
We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex, religious or similar philosophical belief, political opinion, race, age, sexual orientation, marital status, civil partnership, disability, or whether they are or are undergoing or intend to undergo gender reassignment.
Benefits
- Company pension.
- Free parking.
- Health & wellbeing programme.
- On‑site parking.
Experience
Administrative: 1 year (required).
Work Authorisation
United Kingdom (required).
Work Location
In person.
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Administrative Assistant - Ft & Pt Position Available Tlnt1_Ni employer: Carryduff Surgery
Join our dedicated team as an Administrative Assistant, where you will play a vital role in ensuring the smooth operation of our practice. We pride ourselves on fostering a supportive work culture that values professional growth and offers benefits such as a company pension, free parking, and a health & wellbeing programme. Located in a welcoming environment, we are committed to providing meaningful employment opportunities for all, making us an excellent employer for those looking to make a difference in patient care.
