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- Tasks: Join our team as a Fuel Sales Administrator, handling sales calls and customer service.
- Company: Carr's Billington supports rural communities with essential products and services.
- Benefits: Enjoy 25+ days leave, health plans, discounts, and flexible life assurance.
- Why this job: Be part of a family-owned business focused on growth and community impact.
- Qualifications: Strong communication skills and a passion for sales are essential.
- Other info: Experience with D365 and CRM is preferred; driving licence required.
The predicted salary is between 24000 - 36000 £ per year.
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We are seeking a highly motivated and organised Fuel Sales Administrator to join our dynamic team at our Kingstown Fuels , Carlisle. This exciting opportunity is ideal for someone passionate about serving and supporting the Rural community and Agricultural industry and who wants to be proactive selling fuels alongside an established team, ensuring the highest level of customer satisfaction and standards are achieved.
ABOUT US
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr\’s Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr\’s Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
THE JOB
- To carry out general administration duties and be proactive with telesales for the fuel business, upselling on all calls ensuring a high level of customer service is delivered and sales as optimised.
- To provide an efficient and high standard of customer service to all telesales customers both inbound and outbound maximising sales opportunities and resolving customer complaints during first call.
- To proactively make outbound calls to past, present, and potential customers aiming to convert all calls to sales.
- To support day to day administrative duties including, taking orders, dealing with queries and providing quotations as well as following up to generate sales.
- To analyse data and proactively work towards achieving set targets generating sales for the business.
- To collaborate with drivers regarding fuel deliveries to ensure that our customers receive an optimum service, and we generate repeat and new custom.
- To collaborate with the finance team to resolve customer queries and support applications for credit for our customers.
- To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
SKILLS, EXPERIENCE AND QUALITIES REQUIRED
Previous experience of excellent communication and customer service skills.
Previous experience of building great customer relationships and the ability to take calls from prospecting to close.
A strong understanding of the sales process and the ability to understand the products and services on sale.
Great analytic and interpersonal skills and a passion for selling.
Previous experience with D365 and CRM
Full UK driving licence
Knowledge of fuel distribution process
BENEFITS
- As part of The Billington Group we offer a wide range of employee benefits including:
- An attractive salary package.
- Annual salary reviews in September each year.
- A minimum of 25 days annual leave.
- Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
- Health Assured : Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
- Sick pay : Generous company sick pay entitlement.
- Health Cash Plan : A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
- Staff Discount : Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
- Cycle to work scheme : A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
- Flexible life assurance and critical illness cover : Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates
- My Savings Hub : Access to an exclusive member\’s discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
- Salary finance benefits : Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future
Pension : Enrolment into the Company pension scheme after 3 months of employment.
Training & Development : Role specific training and ongoing training and development opportunities identified through our annual appraisal process.
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Fuel Sales Administrator employer: Carrs Billington Agriculture
Contact Detail:
Carrs Billington Agriculture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fuel Sales Administrator
✨Tip Number 1
Familiarise yourself with the agricultural and rural community sectors. Understanding the specific needs and challenges of these industries will help you connect better with potential customers and demonstrate your passion for the role.
✨Tip Number 2
Brush up on your sales techniques, especially in telesales. Practice how to upsell effectively during calls, as this is a key part of the job. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Get comfortable with data analysis. Since the role involves analysing sales data to meet targets, being able to interpret and act on this information will set you apart from other candidates.
✨Tip Number 4
Network within the industry. Attend local agricultural events or join relevant online forums to meet people in the field. This can provide valuable insights and potentially lead to referrals when applying for the position.
We think you need these skills to ace Fuel Sales Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Fuel Sales Administrator position. Understand the key responsibilities and required skills, such as customer service, sales processes, and familiarity with D365 and CRM.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your communication skills, customer relationship building, and any previous sales experience, particularly in the agricultural or fuel sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for serving rural communities and your proactive approach to sales. Mention specific examples of how you've successfully resolved customer complaints or maximised sales opportunities in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Carrs Billington Agriculture
✨Know the Company and Its Values
Before your interview, take some time to research Carr's Billington and understand their mission in supporting rural communities. Familiarise yourself with their products and services, as this will show your genuine interest in the role and align with their values.
✨Demonstrate Your Customer Service Skills
Since the role requires excellent communication and customer service skills, prepare examples from your past experiences where you successfully resolved customer issues or built strong relationships. This will highlight your ability to deliver high standards of service.
✨Showcase Your Sales Experience
Be ready to discuss your understanding of the sales process and any previous experience you have in telesales or upselling. Prepare to explain how you can convert calls into sales and maximise opportunities, as this is a key aspect of the job.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your enthusiasm for the position. Ask about the team dynamics, the challenges they face in the fuel sales sector, or how success is measured in this role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
