Agricultural Machinery Service Technician

Are you a highly skilled qualified Service Technician looking for a new challenge? Are you a driven, enthusiastic and motivated individual with a keen eye for detail? If the answer is YES, we would like to hear from you. Play a critical role in keeping the agricultural wheels turning. You'll provide top notch support; if you thrive in a fast-paced environment, enjoy problem solving and want to support your local farmers - this is the role for you! This is a fantastic opportunity to work for an industry leading performing agricultural company working on leading brands such as Krone, Weidemann and Merlo. We offer fantastic company benefits, career development and second to none manufacturer training.

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

To offer complete technical support and play a key part in offering industry leading levels of service to our customers and key stakeholders. Working closely with the Workshop Manager and existing team to ensure smooth running of the Workshop. Day to day technical support role within a busy workshop, covering all of our key brands such as Krone, Weidemann and Merlo by:

• Taking responsibility for some key day to day processes in line with company guidelines and ensuring smooth communication between all parties.
• Leading technical support.
• Be responsible for repairing, diagnosing, maintaining agricultural machinery and equipment from some of the most prestigious agricultural brands.
• Diagnosing and repairing problems with machinery and equipment ensuring machinery will operate to a high standard in alignment with manufacturer specification to a high level of accuracy.
• Providing technical expertise and guidance as required across the business.
• Maintaining on-call service and offer out of hours support as required.
• Working within the workshop or in the field/on farm as required.
• Ensuring Dealer Standards are maintained across the department and maintaining a clean and efficient working environment.
• Maintaining a strong working relationship with all machinery departments ensuring work quality, accuracy and deadlines are met.
• Adhering to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
• Any other task associated with the efficient technical support of a Workshop.

Skills, Experience and Qualities Required:

• Written skills - proven ability to use clear, concise language specific for the purpose and audience.
• Flexibility with working hours during busy seasons and weekends.
• Full UK driving licence required.
• Excellent interpersonal and communication skills, including the ability to consult, negotiate and liaise with suppliers, customers and internal stakeholders.
• Ability to manage change and to adapt to unexpected demands on a day-to-day basis.
• Ability to assess priorities and manage competing deadlines both independently and as a member of a team.
• An ability to work on own initiative and to tight deadlines with a 'can-do' attitude.
• An appropriate recognised apprenticeship with recognised and certificated qualifications for servicing and repairing machinery from leading manufacturers.
• Flexibility and an ability to adapt to working both on customer premises and in our workshop.
• Excellent knowledge of mechanical, electrical, and hydraulic systems.
• Confident IT user, including a working knowledge of diagnostic software.
• People who are experienced with equipment and machinery from any other sector.

Benefits:

• An attractive salary package.
• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
• Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
• Sick pay: Generous company sick pay entitlement.
• Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
• Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
• Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
• Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
• Perks At Work: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
• Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
• Pension: Enrolment into the Company pension scheme after 3 months of employment.
• Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.