Warehouse Operative - Country Stores in Penrith

We are seeking a highly motivated and organised Warehouse Operative to join our dynamic team at our PENRITH Country Store. This exciting opportunity is ideal for someone passionate about serving and supporting the Rural and Agricultural industry and who wants to assist with the day to day running of the country store alongside an established team, ensuring the highest level of customer satisfaction and standards are achieved as well as actively promoting and driving sales.

About Us

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

THE JOB

• To support and contribute to the effective operation of the business as a member of the branch team, including ensuring adequate levels of all stocked products are maintained in conjunction with the branch.
• To actively promote and drive the sales of all products, with the aim of maximising profitability, through the branch and via telecommunications to customers.
• To deliver excellent customer service to customers (both internal and external) by understanding customer's needs, providing recommendations with integrity and delivering first rate solutions.
• To assist the branch in ensuring that daily routine tasks are completed whilst adopting flexibility to ensure other duties, such as warehouse or delivery tasks are completed in a timely manner and to the required standard.
• To take a lead role in ensuring the success of the company by implementing strategies that increase productivity and enable margin target achievement.
• To support the branch in promoting the company brand and working to recognised business standards.
• Adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
• To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes.
• Ensure the warehouse/yard are appropriately stocked, organised and tidy.

The above list is not exhaustive, and your role will certainly change over time reflecting the changing needs and activities of the organisation and our commitment to making best use of new technology and continuously improving the way we do things. You must therefore be committed to personal development and to becoming multi‑skilled in order that you can adapt to and welcome constant change in the effort to achieve the stated aim of "making continuous improvements in the efficiency and effectiveness of our use of resources".

Essential SKILLS, EXPERIENCE AND QUALITIES REQUIRED

• Holds a full UK driving licence
• Excellent customer service skills, with an appreciation for our customer base.
• Has an organised approach to work and able to work using own initiative.
• Be a practical problem solver.
• Adopts a flexible approach to work and willing to take on additional responsibilities.
• AMTRA qualification desirable, but training can be given to achieve this.

Benefits

• An attractive salary package.
• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well‑established family‑owned business with ambitions for growth and innovation.

Your Health

• Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
• Sick pay: Generous company sick pay entitlement.
• Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

• Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
• Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
• Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
• My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
• Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

• Pension: Enrolment into the Company pension scheme after 3 months of employment.
• Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.