At a Glance
- Tasks: Support our sales team by processing orders and managing documentation for agricultural machinery.
- Company: Join Carr's Billington, a leader in agricultural solutions, dedicated to rural community success.
- Benefits: Enjoy competitive salary, 25+ days leave, health perks, and flexible working options.
- Other info: Opportunity for ongoing training and development in a family-owned business.
- Why this job: Be part of a dynamic team that values innovation and exceptional customer service.
- Qualifications: Proficiency in Microsoft Windows and strong communication skills are essential; experience in agriculture is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Ready to drive your career forward in the fast-paced world of agricultural machinery? We are seeking a proactive and detail-oriented Machinery Sales Support Administrator to join our dynamic team based at our Rosehill Head Office. Located in the heart of the UK's agricultural industry, this role offers an excellent opportunity to support a high-performing sales team and deliver innovative machinery solutions to farmers and contractors nationwide. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering exceptional customer service, we want to hear from you!
About Us
Every day, we support rural and agricultural communities to succeed—whether it's improving herd health, increasing yields, or aiding land management. We provide the people, products, and services to help our customers reach their goals. At Carr's Billington, every role is vital to our shared success, and we welcome talent from diverse backgrounds across our retail, feed, machinery, fuel, and central support divisions.
The Job
Your main responsibilities will include:
- Providing exceptional support to the sales team to enhance productivity and sales performance.
- Processing purchase orders, sales orders, invoices, credits, and related paperwork accurately and promptly.
- Managing documents via internal storage and ensuring our website and records are up to date.
- Handling UK and international goods paperwork, complying with company policies and legal requirements.
- Collaborating with government bodies like Defra and shipping agents for machinery readiness and documentation such as PHYTO and BOL certificates.
- Administering depot transfers for machinery movements.
- Liaising with suppliers, finance companies, and logistics providers.
- Working with internal teams to resolve customer and supplier queries.
- Understanding supplier schemes, terms, and agreements.
- Supporting aftersales teams to ensure a positive customer journey.
- Managing customer, supplier, and sales team inquiries via phone and email.
- Assisting the sales team with administrative tasks, including documentation and checks.
- Supporting the integration of the new Technology Specialist role.
- Adhering to company policies, including safety, health, environmental, and IT protocols.
Skills, Experience, and Qualities Required
Essential:
- Proficiency in Microsoft Windows.
- Excellent written communication skills.
- Strong interpersonal and negotiation skills.
- Confident, assertive, and proactive attitude.
- Ability to work independently and as part of a team, managing priorities effectively.
- Analytical mindset.
- Flexible and adaptable approach.
- Growth mindset and attention to detail.
Desirable:
- Experience with systems like Ibcos, Microsoft D365, CRM, Power BI, Culverdocs.
- Experience in the agricultural industry.
- Full UK driving license.
Benefits
As part of The Billington Group, we offer:
- Competitive salary with annual reviews.
- Minimum 25 days annual leave.
- Opportunity to work in a well-established, family-owned business focused on growth and innovation.
Additional Perks Include:
- Health Assured Employee Assistance Programme.
- Generous sick pay entitlement.
- Health Cash Plan for healthcare expenses.
- Staff discount at Country Stores.
- Cycle to work scheme.
- Flexible life assurance and critical illness cover.
- Exclusive savings and cashback offers via My Savings Hub.
- Salary sacrifice benefits, loans, and financial education tools.
- Company pension scheme after 3 months.
- Ongoing training and development opportunities.
Machinery Sales Support Administrator in Carlisle employer: Carrs Billington Agriculture (Sales) Ltd.
At Carr's Billington, we pride ourselves on being an exceptional employer in the agricultural machinery sector, located at our Rosehill Head Office in the heart of the UK's agricultural industry. Our dynamic work culture fosters collaboration and innovation, providing employees with ample opportunities for growth and development while supporting rural communities. With competitive salaries, generous leave, and a range of employee benefits, we are committed to creating a rewarding and fulfilling workplace for all our team members.
Contact Details:
Carrs Billington Agriculture (Sales) Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Machinery Sales Support Administrator in Carlisle
✨Tip Number 1
Familiarise yourself with the agricultural machinery sector. Understanding the products and services we offer at Carr's Billington will help you engage more effectively during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the agricultural field. Attend industry events or join online forums to connect with others who work in machinery sales or support roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Microsoft skills, especially if you're familiar with systems like Ibcos or Microsoft D365. Being proficient in these tools will not only boost your confidence but also show us that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of specific examples where you've successfully resolved issues in a fast-paced environment, as this role requires a proactive approach to customer service and sales support.
We think you need these skills to ace Machinery Sales Support Administrator in Carlisle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Machinery Sales Support Administrator. Emphasise your proficiency in Microsoft Windows and any experience in the agricultural industry.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for agricultural machinery and customer service. Mention specific examples of how you've supported sales teams or handled administrative tasks effectively in the past.
Highlight Communication Skills:Since excellent written communication is essential for this role, ensure your application is free from errors and clearly conveys your thoughts. Use concise language and professional formatting to make a strong impression.
Showcase Problem-Solving Abilities:In your application, provide examples of how you've successfully resolved customer or supplier queries in previous roles. This will demonstrate your proactive attitude and analytical mindset, which are key for this position.
How to prepare for a job interview at Carrs Billington Agriculture (Sales) Ltd.
✨Show Your Passion for Agriculture
Make sure to express your enthusiasm for the agricultural industry during the interview. Share any relevant experiences or knowledge you have about agricultural machinery and how it impacts farmers and contractors.
✨Demonstrate Attention to Detail
Since the role involves processing various documents accurately, highlight your attention to detail. You could mention specific examples from past roles where your meticulousness led to successful outcomes.
✨Prepare for Customer Service Scenarios
Be ready to discuss how you would handle customer inquiries and resolve issues. Think of examples where you provided exceptional customer service and how that experience can translate to supporting the sales team.
✨Familiarise Yourself with Relevant Software
If you have experience with systems like Microsoft D365 or CRM software, be sure to mention it. If not, do a bit of research on these tools so you can speak confidently about your ability to learn and adapt to new technologies.
