Warehouse Operative - Country Stores in Leek

We are seeking a highly motivated and organised Warehouse Operative to join our dynamic team at our LEEK Country Store. This exciting opportunity is ideal for someone passionate about serving and supporting the Rural and Agricultural industry and who wants to assist with the day to day running of the country store alongside an established team, ensuring the highest level of customer satisfaction and standards are achieved as well as actively promoting and driving sales.

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be.

This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.

THE JOB

To organise the warehouse and yard, plus the arrivals and despatches of goods, and delivering goods to our customers covering the following key areas:

• Actively supports other team members to ensure targets and tasks are completed.
• Delivers good working relationships with all team members.
• Promotes the business and works to a required standard.
• Follows company procedures to complete tasks without assistance.
• Works to get routine daily tasks done in time and to the standard required.
• Follows through customer enquiries, requests and problems and deals with them promptly.
• Confidently deals with customer problems and is able to establish customer needs.
• Ensures all policies and procedures in respect of Health, Safety and Environment are adhered to, to provide a safe and secure environment for self, staff and customers.
• Is aware of the risks in the work environment and their potential impact on self, colleagues, customers and visitors and takes action to address them.
• Attends training and develops relevant knowledge and skills.
• Ensures any deliveries required on the van are done in a timely and professional manner.
• Keeps the yard tidy, presentable with stock rotation.

The above list is not exhaustive, and your role will certainly change over time reflecting the changing needs and activities of the organisation and our commitment to making best use of new technology and continuously improving the way we do things. You must therefore be committed to personal development and to becoming multi-skilled in order that you can adapt to and welcome constant change in the effort to achieve the stated aim of making continuous improvements in the efficiency and effectiveness of our use of resources.

Skills, Experience And Qualities Required

Essential:

• Team player, with a genuine interest in helping others.
• Continuously looking to improve the yard areas and displays.
• Excellent organisational skills, with the ability to liaise between several departments.
• Exceptional customer service skills as dealing with many internal and external customers.
• Attention to detail, clean, tidy and pride in their work.

Desirable:

• Full UK drivers licence so able to do Van deliveries to customers to cover holidays.
• Qualified Forklift Truck and Telehandler Driver with experience in actively loading and unloading vehicles.
• Agricultural knowledge.

Benefits

As part of The Billington Group we offer a wide range of employee benefits including:

• An attractive salary package.
• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

Your Health

• Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
• Sick pay: Generous company sick pay entitlement.
• Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.

Your Lifestyle

• Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
• Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
• Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
• My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
• Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future

• Pension: Enrolment into the Company pension scheme after 3 months of employment.
• Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.