Warehouse Operative - Country Stores in Appleby-in-Westmorland

We are seeking a highly motivated and organised Warehouse Operative to join our dynamic team at our APPLEBY Country Store. This exciting opportunity is ideal for someone passionate about serving and supporting the Rural and Agricultural industry and who wants to assist with the day to day running of the country store alongside an established team, ensuring the highest level of customer satisfaction and standards are achieved. This is a part‑time role for 26.5 hours per week.

About Us: Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.

The Job: To organise the warehouse and yard, plus the arrivals and despatches of goods, covering the following key areas:

• Actively supports other team members to ensure targets and tasks are completed
• Consistently achieves personal targets and assists team members to achieve team success
• Delivers good working relationships with all team members
• Promotes the business and works to a required standard
• Follows company procedures to complete major tasks without assistance
• Works to get routine daily tasks done in time and to the standard required
• Follows through customer enquiries, requests and problems and deals with them promptly
• Confidently deals with customer problems and is able to establish customer needs
• Identifies with customers and understands their needs and priorities
• Ensures all policies and procedures in respect of Health, Safety and Environment are adhered to, providing a safe and secure environment for self, staff and customers
• Aware of the risks in the work environment and takes action to address them
• Attends training and develops relevant knowledge and skills
• Assists in maintaining the UFAS and FIAS Merchant Schemes accreditation

The above list is not exhaustive, and your role will certainly change over time reflecting the changing needs and activities of the organisation. Your role will require personal development and becoming multi‑skilled to adapt to constant change and continuously improve efficiency and effectiveness of resource use.

Skills, Experience And Qualities Required:

• Essential:
• Enthusiastic, highly responsible, extremely organised and proactive
• Active listener
• Team player, with a genuine interest in helping others
• Practical problem solver
• Continuously looking to improve the warehouse and yard areas
• Qualified Forklift Truck Driver with experience in actively loading and unloading vehicles
• Full UK drivers licence to assist in Van deliveries to customers

• Desirable:
• Agricultural knowledge

Benefits:

• Annual salary reviews in September each year.
• A minimum of 25 days annual leave.
• Opportunity to work for a well‑established family‑owned business with ambitions for growth and innovation.

Your Health:

• Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
• Sick pay: Generous company sick pay entitlement.
• Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy.

Your Lifestyle:

• Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
• Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
• Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
• My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
• Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.

Your Future:

• Pension: Enrolment into the Company pension scheme after 3 months of employment.
• Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal process.