Job ID: 17523 | Type: Permanent | Expertise: Healthcare CommunicationsRecruiter: Lucy Eyre (Senior Consultant)Email: : Are you an experienced Senior Account Manager / Account Director looking for a role where you can shape senior client partnerships and drive growth across global accounts? This is an opportunity to join a growing boutique agency specialising in internal communications, stakeholder engagement and strategic events for leading pharmaceutical and biotech organisations worldwide. With a collaborative, entrepreneurial culture, the agency combines strategic thinking, creativity and exceptional delivery to help clients engage internal stakeholders and create meaningful scientific engagement. Based in Basel, Switzerland or London, UK (with European travel), you'll take ownership of key client relationships and develop new business across Germany, Austria and Switzerland.
Increase your chances of an interview by reading the following overview of this role before making an application.
Fluency in both German and English is essential.
*Note
- If based in the UK you should expect regular travel to Basel, Switzerland. Everything you need to know about the roleAs Account Director, you'll be the senior contact across a portfolio of global and DACH clients, acting as a trusted advisor to pharmaceutical and biotech stakeholders.
You'll strengthen existing partnerships, identify opportunities to add value and lead new business activity from initial prospecting through to proposals, negotiation and conversion.
Working closely with strategy, creative, production and project delivery teams, you'll guide client engagements with strong commercial oversight, ensuring scopes, budgets and proposals support profitable work.
This is a visible role with significant autonomy and the opportunity to contribute directly to client success and the agency's growth.
Key responsibilities include:
Building and growing relationships with senior pharmaceutical and biotech stakeholders across global and DACH accountsActing as a trusted advisor, understanding client priorities and identifying opportunities to add valueGrowing existing accounts and winning new clients across the DACH region against agreed targetsLeading the full business development process, including prospecting, qualification, proposals, negotiation and conversionDeveloping commercially sound proposals, scopes of work, budgets and responses to competitive tenders and RFPsProviding leadership across multidisciplinary teams to deliver excellent client outcomesMaintaining commercial viability and profitability across client engagementsExperience and qualities that make you a strong fitYou'll be an experienced Senior Account Manager, Account Director or equivalent with a strong record of growing pharmaceutical, biotech or healthcare client relationships.
You'll combine commercial confidence with a proactive, entrepreneurial approach and be comfortable taking ownership of both client partnerships and new business opportunities.
You'll be fluent in German and English, confident influencing senior decision-makers and able to build relationships across the DACH region and an international client portfolio.
You'll bring:6+ years' experience in medical communications, healthcare consulting, healthcare events, pharmaceutical services or a related agency environmentProven success managing and growing strategic pharmaceutical, biotech or healthcare client relationshipsA demonstrated track record of winning new business and delivering measurable revenue growthStrong commercial acumen, including proposals, budgets, competitive tenders and RFP responsesExperience engaging and influencing senior stakeholders and decision-makersExcellent communication, presentation and negotiation skills in both German and EnglishStrong leadership and relationship-building skills, with confidence working across multidisciplinary teamsAn independent, proactive and results-oriented approach, with strong problem-solving abilitiesWhat's on offer? xgikmsk Competitive salary and benefits based on experience, with package details to be confirmedHybrid working based in Basel, Switzerland or London, UK (with regular international travel)The opportunity to work with leading pharmaceutical and biotech organisations worldwideA varied portfolio spanning global clients and the DACH regionA collaborative boutique agency environment that values initiative and long-term partnershipsSignificant responsibility and autonomy in a highly visible senior roleThe opportunity to influence client success and contribute directly to business growthCould this be the role for you?
If you're a commercially minded client leader fluent in German and English, looking for an opportunity with international scope, this could be an excellent next step.
Please apply below or send your CV and a brief personal introduction to [email protected]
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