Carrot is seeking a compassionate Care Companion to support members in English and German, with emphasis on Urdu-speaking clients. This part-time role (20 hours/week) combines remote work with a London-on-site start, and a late-afternoon to evening schedule. Training runs 12β16 weeks, 2:00 pmβ6:00 pm GMT, weekdays.
You will guide members through fertility and family-building journeys, handle inquiries, and document interactions in Zendesk. Experience in fast-growing digital health is a plus.
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Bilingual Care Companion - English & German (Part-Time) employer: Carrot Fertility
Carrot is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive Total Rewards package that includes health and wellness benefits, retirement savings plans, and family-forming assistance. With a strong commitment to innovation and inclusivity, Carrot fosters a collaborative work culture where ambitious individuals can thrive and develop their skills in a fast-paced environment. As a recognised leader in healthcare innovation, working at Carrot not only provides meaningful career opportunities but also the chance to make a significant impact on the lives of millions globally.