Emotional Support Expert, EMEA New Remote, UK
Emotional Support Expert, EMEA New Remote, UK

Emotional Support Expert, EMEA New Remote, UK

Full-Time No home office possible
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At a Glance

  • Tasks: Support emotional needs of individuals on their family-building journey, using your clinical expertise.
  • Company: Carrot Fertility is a global leader in fertility and family-building healthcare, trusted by thousands.
  • Benefits: Enjoy remote work, competitive pay, wellness benefits, and family-forming assistance.
  • Why this job: Join a passionate team reshaping healthcare with a focus on inclusivity and personal support.
  • Qualifications: Must be an active clinician with 2+ years experience in fertility and family-forming care.
  • Other info: This is a flexible, 100% remote role requiring 2-3 hours per week.

Carrot Fertility is the leading global fertility, family-building, and lifelong hormonal healthcare platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support.

The Role

Carrot Fertility is seeking an Emotional Support Expert, EMEA to join our growing team! This is a great opportunity to reshape healthcare by utilizing your clinical experience, independent critical thinking, and expertise in a collaborative environment. The required shift for this role is ~ 2-3 hours/week.

Responsibilities

  • Ability to identify and support the emotional needs and challenges faced by those on all Carrot members' journeys - fertility, family-forming, menopause, pregnancy, etc.
  • Utilize clinical experience and skills to engage in discussions and educate others.
  • Lend expertise or knowledge to participate in continuing education programs for Carrot employees.
  • Participate in quality assurance initiatives and audits to continue to drive an experience that is safe, compliant and of the highest standards.

The Team:

The team consists of a diverse group of individuals with expertise in areas such as fertility, mental health, nutrition and pregnancy. They have a passion for continuous learning and education with an evidence-based approach. All of them care deeply and are committed to helping individuals.

Minimum Qualifications:

  • Active LCSW, PsyD, or LMFT.
  • Currently practicing clinician with a minimum of 2 years of experience providing patient care to individuals, couples and families in the fertility and family forming space.
  • Experience supporting individuals in the LGBTQ+ community.
  • Superb listening skills and an ability to empathetically discuss fertility and family forming related topics.
  • Ability to work independently and capable of identifying and implementing best practices.
  • Motivated to expand knowledge on fertility and mental health related topics.
  • Ability to function well from a confidential and private work-remote environment (this is a 100% remote role).
  • Flexibility to adapt with evolving business needs.

Preferred Qualifications:

Compensation:

Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting base salary for this position will range from $100-$150 USD per hour. Actual compensation may vary from posted base salary depending on your confirmed job-related skills and experience.

Fraud and Security Notice:

Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-carrot.com.

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare's Innovators. Carrot's global workforce has been acknowledged with several accolades, including Fortune's Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation.

Emotional Support Expert, EMEA New Remote, UK employer: Carrot Fertility, Inc.

Carrot Fertility is an exceptional employer that prioritises the well-being and professional growth of its employees. With a commitment to inclusivity and compassionate support, Carrot offers a holistic Total Rewards package, including health benefits, retirement plans, and competitive compensation, all within a collaborative and innovative remote work environment. Join a diverse team dedicated to reshaping healthcare and making a meaningful impact on family-building journeys across the globe.
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Contact Detail:

Carrot Fertility, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Emotional Support Expert, EMEA New Remote, UK

✨Tip Number 1

Familiarise yourself with Carrot Fertility's mission and values. Understanding their commitment to inclusivity and support for diverse communities, especially the LGBTQ+ community, will help you align your responses during interviews and demonstrate your passion for their cause.

✨Tip Number 2

Network with current or former employees of Carrot Fertility on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.

✨Tip Number 3

Stay updated on the latest trends and research in fertility and mental health. Being knowledgeable about current issues and advancements in these fields will not only enhance your expertise but also show your commitment to continuous learning, a quality that Carrot values.

✨Tip Number 4

Prepare to discuss specific scenarios from your past clinical experience where you've successfully supported individuals through emotional challenges related to family-building. This will showcase your practical skills and ability to empathise, which are crucial for the Emotional Support Expert role.

We think you need these skills to ace Emotional Support Expert, EMEA New Remote, UK

Active LCSW, PsyD, or LMFT certification
Clinical experience in fertility and family-forming support
Experience working with the LGBTQ+ community
Superb listening skills
Empathetic communication
Independent critical thinking
Ability to identify emotional needs
Knowledge of best practices in mental health
Flexibility to adapt to evolving business needs
Commitment to continuous learning and education
Quality assurance and compliance knowledge
Ability to work in a confidential remote environment

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Emotional Support Expert position. Tailor your application to highlight your relevant experience in fertility and family-forming support.

Highlight Relevant Experience: In your CV and cover letter, emphasise your clinical experience, especially any work with individuals or families in the fertility space. Mention your ability to support diverse communities, including the LGBTQ+ community, as this is a key aspect of the role.

Showcase Your Skills: Demonstrate your superb listening skills and empathetic approach in your application. Provide examples of how you've successfully engaged with clients on sensitive topics related to fertility and family formation.

Personalise Your Application: Make your application stand out by personalising it. Address why you want to work specifically for Carrot Fertility and how your values align with their mission to provide compassionate and inclusive support.

How to prepare for a job interview at Carrot Fertility, Inc.

✨Show Your Empathy

As an Emotional Support Expert, your ability to empathise is crucial. Prepare examples from your past experiences where you successfully supported individuals through emotional challenges, particularly in the fertility and family-forming space.

✨Demonstrate Clinical Knowledge

Be ready to discuss your clinical experience and how it relates to the role. Highlight your understanding of fertility, mental health, and the unique needs of diverse communities, including the LGBTQ+ community.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would approach various emotional challenges faced by clients and articulate your thought process clearly.

✨Research Carrot Fertility

Familiarise yourself with Carrot's mission and values. Understanding their commitment to inclusivity and compassionate care will help you align your answers with their organisational culture during the interview.

Emotional Support Expert, EMEA New Remote, UK
Carrot Fertility, Inc.
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