At a Glance
- Tasks: Lead and manage a 24/7 Lifeline Service for vulnerable and elderly residents.
- Company: Join a dedicated team focused on high-quality housing support services.
- Benefits: Competitive salary, career growth, and the chance to make a real difference.
- Why this job: Empower elderly residents to live independently while innovating service delivery.
- Qualifications: Proven people management experience and a full UK driving licence.
- Other info: Dynamic role with opportunities for continuous improvement and service development.
We are seeking an experienced and motivated Independent Living Manager to lead the strategic and operational delivery of our 24/7 Lifeline Service, alongside operational responsibility for Sheltered Housing Schemes and community buildings for older people. This is a key leadership role focused on delivering high-quality housing support services to vulnerable and elderly residents, ensuring excellent outcomes, safety, and independence.
You will oversee the Lifeline Service across council properties and the wider community, ensuring services operate within agreed quality frameworks, policies, and codes of practice. You will lead, manage, and support a staff team delivering a 24/7 service, providing clear guidance on operational, procedural, policy, and legal matters.
Responsibilities include:
- Workforce management
- Performance appraisals
- Sickness and absence management
- Operational decision-making
The role also involves driving service development and innovation, including the introduction of new technologies, improved business processes, and growth of the Lifeline Service. You will lead marketing and promotional activity, manage budgets, develop KPIs, benchmark performance, oversee external contracts, and ensure procurement compliance. As part of the Landlord Services Management Team, you will contribute to service integration and continuous improvement across housing services.
Requirements:
- Proven people management experience (essential)
- Experience of telecare services and sheltered housing (desirable)
- Full UK driving licence and access to a vehicle
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections.
Temporary Independent Living Manager in West Bromwich employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Independent Living Manager in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and care sectors. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to meet people who can help you land that Independent Living Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its services. We want you to shine! Familiarise yourself with their Lifeline Service and think about how your experience aligns with their goals. This will show them you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. We can’t stress enough how important it is to articulate your thoughts clearly and confidently. This will help you feel more at ease when it’s time for the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. We recommend expressing your appreciation for the opportunity and reiterating your enthusiasm for the role. It keeps you on their radar and shows your professionalism.
We think you need these skills to ace Temporary Independent Living Manager in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and delivering high-quality services. We want to see how your skills align with the role of Independent Living Manager!
Showcase Relevant Experience: Don’t forget to mention any experience you have with telecare services or sheltered housing. We’re looking for someone who can hit the ground running, so let us know what you've done in similar roles!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Don’t wait too long – we’re excited to hear from you!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Independent Living Manager role. Brush up on your knowledge of telecare services, sheltered housing, and the key responsibilities outlined in the job description. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this is a leadership role, be prepared to discuss your people management experience. Think of specific examples where you’ve successfully led a team, managed performance appraisals, or handled operational challenges. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Prepare by thinking through potential challenges you might face in the role, such as managing staff absences or implementing new technologies, and how you would address them.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the Lifeline Service faces or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.