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- Tasks: Help secure homes for those at risk of homelessness and provide vital support.
- Company: Join a dedicated team focused on housing solutions and community impact.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while tackling homelessness head-on.
- Qualifications: Experience in property procurement and supporting vulnerable individuals is essential.
- Other info: Dynamic role with potential for career advancement in the housing sector.
The predicted salary is between 28800 - 43200 £ per year.
We're recruiting an experienced Supported Lettings Officer to join a specialist Housing Solutions service, focused on procuring private rented sector accommodation for people who have rough slept or are at imminent risk of homelessness.
The purpose of this role is to secure suitable private rented homes while providing rapid and intensive support to help individuals sustain their accommodation. This is a complex, fast-paced role requiring strong landlord engagement skills, detailed knowledge of homelessness and welfare legislation, and experience supporting people with multiple and complex needs.
The Role
- Procure private rented sector properties for people who have rough slept or are at risk of homelessness.
- Build, develop and maintain strong working relationships with landlords, estate agents, letting agents and other private sector suppliers.
- Promote the benefits of working with Council-backed schemes, negotiating terms that encourage landlords to let their properties through these routes.
- Maintain a live database of landlords, enquiries and available properties, maximising conversion from initial enquiry through to successful letting.
- Inspect and assess private rented sector properties to ensure compliance with the Housing Act 2004 and relevant health and safety legislation.
- Advise landlords and tenants on Local Housing Allowance, housing benefit rules, shared accommodation rates and exemptions.
- Identify opportunities for individuals in temporary or supported accommodation to move into the private rented sector.
- Provide rapid, intensive tenancy sustainment support to help clients remain in accommodation once housed.
- Work with people presenting complex needs, including mental health issues, substance misuse, and other vulnerabilities.
- Develop creative, solutions-focused interventions to prevent homelessness and reduce rough sleeping.
- Promote housing schemes through landlord forums, publicity events and engagement activity.
- Work collaboratively with internal teams and external agencies including outreach services, police, probation, hostels, advocates and support organisations.
- Keep up to date with homelessness legislation, housing law and welfare reform affecting private sector supply.
- Use housing IT systems to manage cases, update records and maintain accurate management information.
- Contribute to service development, pilot projects and new ways of working within Housing Solutions.
Key Requirements
- Direct experience procuring private rented sector properties, including negotiating with landlords and carrying out property inspections.
- Experience working within or alongside the private rented sector.
- Proven experience supporting people who are homeless or at risk of homelessness.
- Strong understanding of rough sleeping and supported housing issues.
- Good knowledge of housing benefit, welfare rules and private rented sector tenancy issues.
- Knowledge of housing health and safety legislation and property standards.
- Experience managing complex cases involving individuals with multiple needs.
- Strong interpersonal and negotiation skills, with the ability to build trusted relationships with landlords and partners.
- Excellent communication skills, including report writing and professional correspondence.
- Ability to analyse information, solve problems creatively and deliver practical housing solutions.
- Strong administrative skills with the ability to maintain accurate records and databases.
- Ability to work collaboratively with internal services and a wide range of external agencies.
- Proactive, innovative and solutions-focused approach to preventing homelessness.
- Subject to a DBS check.
What You Need to Do Now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Supported Lettings Officers, Rough Sleeping Specialists and Private Rented Sector Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment.
For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Supported Lettings Officer (Procurement) employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Lettings Officer (Procurement)
✨Tip Number 1
Get networking! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Supported Lettings Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with landlord negotiations and supporting vulnerable individuals. Make sure they see how you can bring value to their team.
✨Tip Number 3
Stay updated on housing legislation! Being knowledgeable about the latest laws and welfare reforms will not only boost your confidence but also impress employers. It shows you're proactive and serious about the role.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out!
We think you need these skills to ace Supported Lettings Officer (Procurement)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in procuring private rented properties and supporting those at risk of homelessness. We want to see how your skills match the role, so don’t hold back!
Showcase Your Knowledge: Demonstrate your understanding of homelessness legislation and welfare rules in your application. We’re looking for someone who knows their stuff, so include any relevant experience or training that showcases your expertise.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Carrington West
✨Know Your Legislation
Make sure you brush up on homelessness and welfare legislation before the interview. Understanding the Housing Act 2004 and Local Housing Allowance rules will show that you're serious about the role and can engage effectively with landlords and tenants.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships in previous roles. Whether it's with landlords, estate agents, or support organisations, demonstrating your interpersonal skills will be key to showing you can thrive in this position.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've creatively solved problems, especially in complex situations involving vulnerable individuals. This will highlight your proactive approach and ability to deliver practical housing solutions.
✨Familiarise Yourself with IT Systems
Since you'll be using housing IT systems to manage cases, it’s a good idea to mention any relevant experience you have with similar databases. Being tech-savvy can set you apart and show that you're ready to hit the ground running.
