Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support single homeless individuals with complex needs towards independent living.
- Company: Join a dedicated team focused on making a real difference in people's lives.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a meaningful impact while helping others achieve stability and independence.
- Qualifications: Experience in supported housing and managing complex cases is essential.
- Other info: Flexible working hours and a supportive environment for career development.
The predicted salary is between 36000 - 60000 £ per year.
We're recruiting an experienced Supported Housing Officer, working specifically with single homeless people with complex needs to support tenancy sustainment and progression towards independent living.
This role is suited to a housing professional with proven experience managing complex single homeless cases, often involving multiple and overlapping support needs. You'll combine housing management with intensive, person-centred support, working closely with partner agencies to deliver safe, sustainable outcomes.
The role offers hybrid working with 3 days a week in the office required.
The Role
- Deliver a comprehensive housing management and support service to single homeless residents with complex needs living in supported accommodation.
- Manage a caseload of complex single homeless cases, including clients with mental health needs, substance misuse, offending histories and multiple disadvantages.
- Carry out detailed needs, risk and vulnerability assessments and develop robust, person-centred support plans.
- Provide practical and emotional support to help residents sustain accommodation and move towards independence.
- Support residents with tenancy-related matters including rent, budgeting, life skills and maintaining their accommodation.
- Identify, manage and escalate safeguarding concerns in line with policy and procedures.
- Work closely with statutory and voluntary sector partners including homelessness services, health, social care, probation and specialist support agencies.
- Manage incidents of anti-social behaviour or breaches of licence conditions using a proportionate, trauma-informed approach.
- Carry out property inspections, health and safety checks and ensure accommodation meets required standards.
- Support residents to move on to appropriate longer-term accommodation when ready, liaising with housing options and allocations teams.
- Maintain accurate and timely case notes, risk assessments and support plans using relevant systems.
- Contribute to service reporting, performance monitoring and continuous service improvement.
- Work flexibly, including occasional out-of-hours work where required.
Key Requirements
- Essential experience working with complex single homeless cases within supported housing, homelessness or tenancy sustainment services.
- Proven experience supporting individuals with multiple and complex needs.
- Strong understanding of homelessness legislation, tenancy sustainment and safeguarding frameworks.
- Experience completing detailed risk assessments and delivering structured support plans.
- Ability to build trust and manage challenging behaviour in high-pressure situations.
- Experience working effectively with multi-agency partners and external support providers.
- Strong communication, resilience and interpersonal skills.
- Ability to maintain accurate case records and monitoring information.
- Confident using housing management and support systems.
- Ability to work independently, prioritise workload and exercise sound professional judgement.
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
Supported Housing Officer employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their approach to supported housing. Tailor your responses to highlight your experience with complex cases and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! Being able to articulate your experiences and how they relate to the role is key. Consider mock interviews with friends or mentors to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with complex single homeless cases. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Support Skills: In your written application, emphasise your ability to provide practical and emotional support. We’re looking for someone who can really connect with residents and help them on their journey towards independence.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and qualifications, as this will make it easier for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly from interested candidates like you!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness legislation and tenancy sustainment. Being able to discuss these topics confidently will show that you’re serious about the role and understand the complexities involved.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed complex cases. Highlight how you’ve supported individuals with multiple needs and what strategies you used to help them progress towards independent living.
✨Demonstrate Your People Skills
This role requires strong interpersonal skills, so be ready to talk about how you build trust with clients. Share instances where you’ve managed challenging behaviours or high-pressure situations effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff, or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
