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For Companies At a Glance
- Tasks: Lead impactful projects to improve council estates and enhance community outcomes.
- Company: Join a dynamic public sector organisation focused on community development.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in service improvement and strong project management skills required.
- Other info: Engage with diverse communities and work in a politically sensitive environment.
The predicted salary is between 36000 - 60000 £ per year.
We're recruiting a Service Development Manager (Great Estates) to lead a major, high-profile, cross-departmental programme focused on improving outcomes for residents across council estates.
This is a senior programme and project leadership role, responsible for delivering complex service improvement and change initiatives that make a measurable difference to communities. The role works closely with Cabinet Members, senior officers and partners, operating in a politically sensitive and stakeholder-rich environment.
The Role
- Lead the delivery of the Great Estates programme and associated strategic change projects.
- Provide senior leadership and oversight of complex, cross-departmental programmes and workstreams.
- Develop, manage and deliver programme and project plans to agreed timescales, budgets and quality standards.
- Advise, support and report to a senior Programme Board including Cabinet Members, Directors and Heads of Service.
- Commission and lead projects linked to estate improvement, including physical works, environment, wellbeing, social integration and community safety.
- Engage and consult with residents and stakeholders from project inception through to delivery.
- Ensure robust performance management, outcome measurement, financial control and risk management across all projects.
- Monitor progress, manage issues and risks and maintain delivery momentum.
- Commission and manage external providers and partnerships, supporting effective inter-agency working.
- Act as a specialist adviser to senior decision-making bodies, preparing and presenting reports to Cabinet, Boards and Scrutiny.
- Lead procurement and commissioning activity for projects with values of up to £3m.
- Support organisational culture change and service redesign linked to programme objectives.
Key Requirements
- Extensive experience delivering significant service improvement or change programmes within a large public or voluntary sector organisation.
- Strong project and programme management experience within complex organisations.
- Proven experience working in politically sensitive environments with elected Members and senior stakeholders.
- Experience managing budgets, risks and governance arrangements for major programmes.
- Strong resident and stakeholder engagement experience, including working with diverse communities.
- Experience commissioning and managing external providers and partnerships.
- Ability to analyse complex information, identify risks and develop practical solutions.
- Excellent written and verbal communication skills, including reporting to senior audiences.
- Ability to manage multiple priorities and deliver to tight deadlines.
- Willingness to work flexibly, including occasional evening or on-site working.
What You Need to Do Now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
If you feel this role aligns with your experience but not the rate, location or timing, please feel free to send us your CV anyway. We regularly recruit for similar service development, programme management and housing transformation roles across the UK and would be happy to speak with you confidentially.
Service Development Manager (Great Estates) employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Development Manager (Great Estates)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in service development or local government. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation and its projects. Understand their current challenges and think about how your experience can help them improve outcomes for residents. Tailor your responses to show you’re not just a fit for the role, but also passionate about their mission.
✨Tip Number 3
Showcase your leadership skills! In interviews, share specific examples of how you've led complex projects or programmes in the past. Highlight your ability to engage with stakeholders and manage risks, as these are key for the Service Development Manager role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Also, keep an eye on our website for similar roles; we’re always looking for talented individuals to join us in making a difference!
We think you need these skills to ace Service Development Manager (Great Estates)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service improvement and project management. We want to see how your skills align with the role of Service Development Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Leadership Skills: This role is all about leading complex programmes, so be sure to emphasise your leadership experience. Share examples of how you've successfully managed teams or projects, especially in politically sensitive environments. We love a good story!
Engage with Stakeholders: Since stakeholder engagement is key for this position, include any relevant experiences where you’ve worked closely with residents or senior stakeholders. We want to know how you’ve navigated those relationships and made a positive impact.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t forget to let your personality shine through! A bit of authenticity can go a long way in making your application stand out. Remember to apply through our website for the best chance!
How to prepare for a job interview at Carrington West
✨Know Your Programme Inside Out
Before the interview, dive deep into the Great Estates programme. Understand its goals, challenges, and recent developments. This will not only show your genuine interest but also help you articulate how your experience aligns with their objectives.
✨Prepare for Stakeholder Scenarios
Given the politically sensitive environment, be ready to discuss how you've successfully engaged with diverse stakeholders in the past. Prepare specific examples that highlight your communication skills and ability to manage complex relationships.
✨Showcase Your Project Management Skills
Be prepared to discuss your project management experience in detail. Highlight your ability to deliver on time and within budget, and share examples of how you've handled risks and issues in previous roles.
✨Demonstrate Community Engagement Experience
Since this role involves engaging with residents, come equipped with examples of how you've successfully consulted and collaborated with communities. Emphasise your understanding of their needs and how you've made a measurable impact in previous projects.
