At a Glance
- Tasks: Support housing services in compliance, audits, and quality assurance frameworks.
- Company: Join a leading organisation dedicated to improving housing standards.
- Benefits: Gain valuable experience in governance and regulatory compliance.
- Other info: Opportunities for networking and future roles in housing available.
- Why this job: Make a real difference in social housing and enhance your career.
- Qualifications: Experience in housing governance or compliance is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing.
The Role:
- Supporting regulatory inspection readiness and audit activity across Housing Services.
- Maintaining housing policies, procedures and policy registers.
- Undertaking service reviews, audits and gap analysis against regulatory requirements.
- Supporting the development and implementation of quality assurance frameworks.
- Monitoring compliance with the Regulator of Social Housing Consumer Standards.
- Maintaining evidence logs and action plans relating to regulatory compliance.
- Reviewing legislation, regulatory updates and sector best practice.
- Producing reports, briefings and updates for managers and senior stakeholders.
- Auditing complaints and identifying opportunities for service improvement.
- Supporting governance arrangements and monitoring delivery of agreed actions.
- Championing data quality and supporting compliance with the Competence and Conduct Standard.
Key Requirements:
- Experience working within social housing, housing management, governance, compliance or service improvement.
- Knowledge of the social housing regulatory framework and Consumer Standards.
- Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements.
- Experience undertaking audits, reviews or compliance assessments.
- Experience producing reports, briefings and policy documentation.
- Experience supporting service improvement or regulatory readiness programmes.
- Strong knowledge of housing legislation, policy and regulatory requirements.
- CIH qualification or working towards CIH Level 2 or 3 would be advantageous.
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV.
Quality Assurance & Standards Officer employer: Carrington West
Join a forward-thinking organisation dedicated to enhancing housing services and regulatory compliance. As a Quality Assurance & Standards Officer, you will thrive in a supportive work culture that prioritises professional development and offers opportunities for growth within the social housing sector. With a focus on governance and service improvement, this role provides a meaningful chance to make a positive impact in your community while working alongside passionate professionals in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance & Standards Officer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Carrington West looking for candidates who are engaged and informed.
We think you need these skills to ace Quality Assurance & Standards Officer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Carrington West. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Carrington West
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Carrington West’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
