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- Tasks: Supervise drivers and passenger assistants, ensuring safe and efficient transport services.
- Company: Join a dynamic Local Authority team focused on passenger transport operations.
- Benefits: Gain valuable experience in transport management and compliance monitoring.
- Other info: Opportunities for career growth and development in a supportive environment.
- Why this job: Make a real difference in your community by enhancing passenger transport services.
- Qualifications: Experience in transport operations and staff management is essential.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity has arisen for a Passenger Operations Supervisor with experience in transport operations, staff management and compliance monitoring to join a busy Passenger Transport team within a Local Authority environment. This role is primarily responsible for overseeing the day-to-day delivery of managed passenger transport services, ensuring operational efficiency, safeguarding compliance and high service standards across the network. The successful candidate will manage Drivers and Passenger Assistants directly while supporting service improvements and operational performance across the department.
Working within the Transport Services team your main duties include:
- Managing and supervising Drivers and Passenger Assistants across the passenger transport operation
- Monitoring operational performance and ensuring passenger journeys are delivered safely and efficiently
- Carrying out vehicle spot checks to ensure legal and safety compliance requirements are met
- Ensuring staff compliance with Enhanced DBS checks, Driver CPC, MiDAS, PAT's and other mandatory training requirements
- Assisting with the delivery and coordination of staff training, development and risk management procedures
- Liaising with internal departments, schools, parents/guardians and stakeholders regarding passenger transport requirements
- Producing operational, financial and performance reports for senior management and stakeholders
- Assisting with budget monitoring, savings plans and resource management
- Managing staff performance, sickness monitoring, recruitment and team communication
- Supporting compliance with road traffic legislation, safeguarding procedures and health & safety regulations
- Providing operational cover within the Passenger Operations office on a rota basis between 6:30am and 6:00pm
Previous experience within Passenger Transport, Fleet Operations, Logistics or Transport Coordination is essential for this role. Experience within a Local Authority or public sector environment would also be beneficial.
What you need to do now: If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy, please contact Phoebe at Carrington West.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us.
Passenger Operations Supervisor employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the transport sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of compliance and operational efficiency. Be ready to share examples from your past experience that showcase your skills in managing teams and ensuring safety standards.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a quick email or call. It shows your enthusiasm and can help keep your application top of mind for hiring managers.
✨Tip Number 4
Check out our website for similar roles and apply directly through us. We’re always updating our listings, so you might find something that fits your skills perfectly!
We think you need these skills to ace Passenger Operations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in transport operations and staff management. We want to see how your skills align with the role of Passenger Operations Supervisor, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Passenger Transport team. Share specific examples of how you've ensured compliance and operational efficiency in previous roles.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention any relevant training or certifications you have, like Enhanced DBS checks or Driver CPC. We want to know you’re up to speed with safety regulations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on your knowledge of passenger transport operations and compliance regulations. Familiarise yourself with the specific requirements for managing drivers and passenger assistants, as well as any relevant legislation. This will show that you're not just interested in the role, but that you understand the industry.
✨Showcase Your Leadership Skills
As a Passenger Operations Supervisor, you'll be managing a team. Be prepared to discuss your previous experience in staff management and how you've successfully led teams in the past. Think of specific examples where you improved operational performance or handled challenges effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
✨Demonstrate Compliance Knowledge
Since compliance is a big part of this role, be ready to discuss how you've ensured safety and legal standards in your previous positions. Bring up any experience with Enhanced DBS checks, Driver CPC, or other mandatory training requirements to highlight your attention to detail and commitment to safety.