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- Tasks: Investigate parking appeals, manage complaints, and provide specialist advice.
- Company: Join Carrington West, a leading recruitment agency in the UK.
- Benefits: Enjoy flexible working arrangements and competitive pay of GBP 24 - GBP 26 per hour.
- Why this job: Make a real impact in parking enforcement while working in a supportive environment.
- Qualifications: Previous experience in Parking Appeals is essential for this role.
- Other info: Opportunities for similar roles across the UK are available.
The predicted salary is between 49920 - 54144 £ per year.
Parking Appeals and Representations Officer
Location: London
Salary: £23 – £25 per hour
Contract: 6‐month contract minimum, extension likely
Are you a Parking Appeals Officer currently looking for a new challenge? An opportunity has arisen for a Parking Appeals Officer to join a client in South London. This is a full‐time contract offered on an on‐going basis, initially for 6 months. Flexible working arrangements are available.
Duties & Responsibilities
Specifically, will be required to prepare, process, summarise Environment and Traffic Adjudicators (ETA) cases/packs and submit.
Responding to and compiling ETA case packs for Formal Correspondence for MTC and Bus Lane PCNs.
Responding to and compiling ETA case packs for Formal Correspondence CEO issued PCNs.
Maintain an awareness of adjudication decisions, provide feedback on any decisions that may have an impact on the enforcement system to a senior manager, and make recommendations regarding such decisions as necessary.
Provide expert guidance and advice on all aspects of appeals, both within and outside the establishment.
Ability to respond to all informal and formal/Notice of Rejection representations received in relation to Penalty Charges and Civil Penalty Notices issued and within the time constraints laid down by policy and legislation.
About You
Previous experience in Parking Representations and Appeals is essential for this role.
Further Information
For a full description and further information on the role, please call Luke Brison at Carrington West on 02393 876064.
Footnote
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years\’ experience in this market. Please call Luke Brison at Carrington West on 02393 876064 for more information.
By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email us.
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Parking Appeals and Representations Officer employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Appeals and Representations Officer
✨Tip Number 1
Familiarise yourself with the specific regulations and procedures related to parking appeals in London. Understanding the local laws will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in parking enforcement or similar roles. Engaging with them can provide valuable insights into the job and may even lead to referrals, increasing your chances of landing the position.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle specific situations related to parking appeals and complaints, as this will showcase your problem-solving skills and experience.
✨Tip Number 4
Research the company and its values before your interview. Being able to articulate why you want to work for them and how your experience aligns with their mission can set you apart from other candidates.
We think you need these skills to ace Parking Appeals and Representations Officer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous experience in Parking Appeals and Representations. Use specific examples that demonstrate your skills in investigating appeals, managing complaints, and enforcing PCNs.
Tailor Your CV: Customise your CV to align with the job description. Focus on relevant roles and responsibilities that showcase your expertise in parking enforcement and handling statutory complaints.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for the role and how your background makes you a suitable candidate. Mention your ability to handle telephone queries and provide specialist parking advice.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Carrington West
✨Know Your Parking Regulations
Familiarise yourself with the relevant parking regulations and policies in London. Understanding the legal framework surrounding PCNs and appeals will demonstrate your expertise and readiness for the role.
✨Prepare for Scenario Questions
Anticipate questions that may involve real-life scenarios related to parking appeals. Be ready to discuss how you would handle specific situations, showcasing your problem-solving skills and experience.
✨Showcase Your Communication Skills
As the role involves handling complaints and queries, highlight your communication skills. Provide examples of how you've effectively managed difficult conversations or resolved conflicts in previous positions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to parking enforcement and their expectations for the role. This shows your genuine interest and helps you assess if the position aligns with your career goals.
