Senior Housing Standards Officer in Northam

We're recruiting an experienced Senior Housing Standards Officer to join a housing and regulatory services team, delivering high-quality investigative and enforcement activity across the private rented sector. This role will suit a senior housing enforcement professional with strong experience in inspections, HHSRS assessments and formal enforcement action, who is also confident mentoring colleagues and supporting service improvement. You'll play a key role in improving housing conditions, ensuring landlord compliance and protecting tenants, while supporting the wider delivery of regulatory services.

The role will be delivered on a hybrid basis, with three days per week in the office, working 37 hours per week. The successful candidate will be required to attend site visits on a regular basis and must therefore have access to their own vehicle.

The Role

• Mentor Housing Standards and Renewal Officers, supporting the delivery of high-quality investigative and enforcement work.
• Investigate complaints and assess landlord compliance with housing legislation, advising tenants and others on rights and available remedies.
• Undertake property inspections and HHSRS assessments to identify hazards, enforcement needs and regulatory requirements.
• Enforce regulatory controls for housing standards including mandatory HMO licensing, empty homes standards and disrepair.
• Gather evidence, conduct PACE-compliant interviews, prepare legal enforcement files and apply the enforcement policy.
• Prepare and carry out enforcement action including Improvement Notices, Prohibition Orders, Civil Penalties and prosecutions.
• Work closely with Housing Options teams on cases involving illegal eviction, harassment and unlawful landlord behaviour.
• Manage a complex investigative caseload, ensuring enforcement action is lawful, proportionate and timely.
• Contribute to the development and review of operational policies, procedures and guidance for housing regulatory functions.
• Maintain effective partnership working with internal and external partners including Police, Fire Service, health providers, social care and voluntary agencies.
• Represent the service at case conferences, multi-agency meetings and partnership forums related to housing standards.
• Maintain accurate records, case notes and management information using relevant systems.
• Work flexibly, including occasional out-of-hours work where required.

Key Requirements

• Substantial experience working within housing standards, private sector housing enforcement or environmental health.
• Strong experience carrying out HHSRS inspections and assessments.
• Proven experience undertaking formal enforcement action, including notices, civil penalties and prosecutions.
• Experience working with HMO licensing, disrepair and empty homes enforcement.
• Good working knowledge of housing legislation including the Housing Act 2004 and related regulations.
• Experience gathering evidence, conducting PACE interviews and preparing legal enforcement files.
• Ability to manage complex investigative caseloads with minimal supervision.
• Experience mentoring or supporting less experienced officers.
• Strong written and verbal communication skills, including report and notice writing.
• Ability to work collaboratively with partners and represent the service at external meetings.
• Competent using IT systems and housing enforcement case management systems.
• Ability to work on a hybrid basis with three days per week in the office.
• Access to a vehicle to undertake inspections and site visits.

What You Need to Do Now

If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote

If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Senior Housing Standards Officers, Private Sector Housing Officers and Environmental Health professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing and regulatory recruitment.

For more information, call Zubair at Carrington West.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.