At a Glance
- Tasks: Provide top-notch housing management services and support to tenants in your community.
- Company: Join a dedicated team focused on enhancing local neighbourhoods.
- Benefits: Competitive hourly rate, flexible working hours, and impactful community engagement.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Experience in housing management and strong communication skills are essential.
The predicted salary is between 32.1 - 32.1 £ per hour.
Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services.
What You Will Do As A Neighbourhood Housing Officer:
- Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders.
- Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments.
- Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications.
- Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required.
- Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services.
Neighbourhood Housing Officer employer: Carrington West
Join a leading rail and civil engineering contractor that values your expertise and offers a supportive work environment. With a strong focus on employee development, you will have the opportunity to be mentored into the CRE C designation while enjoying competitive benefits such as hybrid working, private healthcare, and generous annual leave. Located in Kent or London, this role provides a unique chance to work on impactful projects across the region, making it an excellent choice for those seeking meaningful and rewarding employment.
