At a Glance
- Tasks: Administer Council Tax billing and support residents with enquiries.
- Company: Join a busy Revenues service in a fully remote role.
- Benefits: Flexible remote work, competitive salary, and career development opportunities.
- Other info: Work in a dynamic environment with performance targets and deadlines.
- Why this job: Make a difference by ensuring accurate billing and helping your community.
- Qualifications: Experience in Council Tax billing and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing.
Responsibilities
- Administer Council Tax billing in line with legislation and case law.
- Process discounts, exemptions, disregards and reductions.
- Assess applications and reviews following verification checks.
- Set up and manage payment arrangements including Direct Debits.
- Respond to customer enquiries via phone, email and written correspondence.
- Liaise with internal teams and external agencies regarding Council Tax matters.
- Maintain accurate records and work to performance targets and deadlines.
Requirements
- Experience working within a Revenues or Council Tax environment.
- Experience in Council Tax billing is essential.
- Experience using the MRI / Academy system is essential.
- Knowledge of Council Tax legislation and billing processes.
- Experience processing Council Tax accounts, discounts and exemptions.
- Strong organisational skills and ability to manage high volumes of work accurately.
- Good IT skills including Microsoft Office.
Remote Council Tax Billing Specialist in Moulton employer: Carrington West
As a Remote Council Tax Billing Specialist, you will join a dynamic and supportive Revenues service that prioritises employee well-being and professional growth. Our fully remote work culture fosters flexibility and work-life balance, while offering comprehensive training and development opportunities to enhance your skills in Council Tax administration. With a commitment to excellence and a collaborative environment, we ensure that our employees feel valued and empowered to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Council Tax Billing Specialist in Moulton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Revenues sector and let them know you're on the hunt for a Council Tax Billing Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of Council Tax legislation and billing processes. We recommend practising common interview questions related to your experience with discounts, exemptions, and payment arrangements to show you're the right fit.
✨Tip Number 3
Showcase your skills! When you get the chance to chat with potential employers, highlight your strong organisational skills and ability to manage high volumes of work accurately. They’ll want to see how you can keep everything running smoothly in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Council Tax Billing Officer gig. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Remote Council Tax Billing Specialist in Moulton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in Council Tax billing and any relevant legislation knowledge. We want to see how your skills match the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Council Tax Billing Officer role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Show Off Your IT Skills:Since good IT skills are a must, mention your experience with Microsoft Office and any other relevant software like MRI or Academy. We love seeing candidates who can hit the ground running with tech!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on Council Tax legislation and billing processes. Familiarise yourself with common discounts, exemptions, and the MRI / Academy system. This knowledge will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed billing, processed applications, or handled customer enquiries. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your experience clearly and concisely. This will help you feel more comfortable during the actual interview and ensure you can communicate your skills effectively.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, performance targets, or how they handle challenging customer situations. This shows your interest in the role and helps you gauge if the company is the right fit for you.
