At a Glance
- Tasks: Provide technical support and guidance on highways and transport matters.
- Company: Join a busy client in the North West with a focus on infrastructure.
- Benefits: Gain valuable experience in a dynamic environment with career growth potential.
- Other info: Flexible opportunities available; we welcome CVs for similar roles across the UK.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Experience in highways or transport support is a plus, along with strong communication skills.
The predicted salary is between 23 - 23 £ per hour.
An exciting opportunity has arisen for an experienced Highway Technical Support Officer to come and join a busy client in the North West.
The main duties of the Highway Technical Support Officer are:
- Provide technical and administrative support within transport and infrastructure service teams.
- Deliver advice and guidance to members of the public, customers, councillors, and stakeholders on highways and transport related matters.
- Maintain and update accurate technical data across highways, traffic management, asset management, and adoption systems.
- Support the management of customer enquiries and correspondence within agreed service timescales using CRM systems.
- Assist with the preparation, tracking, and monitoring of works orders and related documentation.
- Support budget monitoring processes and management reporting requirements.
- Help produce management information and performance reports to support service delivery.
- Liaise with internal departments, contractors, and third parties involved in highway and transportation activities.
- Ensure accurate record keeping and compliance with organisational procedures and processes.
- Provide flexible support across wider transport and environmental service functions as required.
Skills & Experience
- Previous experience within highways, transport, infrastructure, or technical support environments desirable.
- Strong administrative and organisational skills.
- Experience using CRM systems, databases, or asset management systems.
- Good communication skills with the ability to deal confidently with the public and stakeholders.
- Ability to manage workloads, prioritise tasks, and meet deadlines.
- Competent in Microsoft Office and data management systems.
Highway Support Officer in Manchester employer: Carrington West
Join a dynamic team as a Highway Support Officer in the North West, where you will play a vital role in enhancing transport and infrastructure services. Our company fosters a collaborative work culture that values employee growth, offering opportunities for professional development and training. With a commitment to excellence and community engagement, we provide a supportive environment that empowers you to make a meaningful impact in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Highway Support Officer in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the highways and transport sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Be ready to discuss how your skills in technical support and customer service can make a difference.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with CRM systems or data management, be sure to highlight that during conversations. It’s a big plus in this field!
✨Tip Number 4
Don’t hesitate to apply through our website! We’re always on the lookout for talented individuals like you. Even if this role isn’t perfect, we might have something else that fits you better.
We think you need these skills to ace Highway Support Officer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Highway Support Officer role. Highlight your relevant experience in highways, transport, and technical support environments. We want to see how your skills match what we're looking for!
Show Off Your Skills:Don’t forget to showcase your strong administrative and organisational skills. Mention your experience with CRM systems and data management, as these are key for the role. We love seeing candidates who can manage workloads and meet deadlines!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. We appreciate a personal touch that shows us you’ve done your homework on the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, we’re always keen to chat with potential candidates!
How to prepare for a job interview at Carrington West
✨Know Your Highways
Make sure you brush up on your knowledge of highways, transport, and infrastructure. Familiarise yourself with the latest trends and challenges in the sector, as well as any relevant legislation. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Master the CRM Systems
Since experience with CRM systems is crucial for this role, take some time to get comfortable with common platforms. If you have prior experience, be ready to discuss specific examples of how you've used these systems to manage customer enquiries or track data effectively.
✨Show Off Your Communication Skills
You'll need to interact with the public and various stakeholders, so practice articulating your thoughts clearly and confidently. Prepare examples of past situations where you successfully communicated complex information or resolved issues, as this will highlight your ability to handle similar scenarios in the new role.
✨Be Organised and Ready to Prioritise
This position requires strong organisational skills, so come prepared with a plan for how you manage workloads and prioritise tasks. Think of specific instances where you successfully met deadlines or handled multiple responsibilities, and be ready to share those stories during the interview.
