At a Glance
- Tasks: Coordinate road communications, manage stakeholder engagement, and support project updates.
- Company: Join a dynamic team in the heart of Manchester focused on highway improvements.
- Benefits: Gain valuable experience, develop communication skills, and enjoy a supportive work environment.
- Other info: This role offers a chance to grow your career in a fast-paced environment.
- Why this job: Make a real difference in your community by improving road safety and communication.
- Qualifications: Strong communication skills and a passion for public service are essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Highway Communications Officer to join a busy client in the Manchester area on an initial 6 month contract basis.
Responsibilities:
- Coordinate and communicate information relating to road closures, roadworks, traffic management measures and highway improvement projects.
- Prepare, draft and distribute stakeholder communications including letters, emails, notices, briefings and project updates.
- Act as a key point of contact for residents, businesses, councillors, contractors, utility companies, emergency services and other stakeholders.
- Respond to enquiries and correspondence in a professional, timely and customer-focused manner.
- Manage and monitor shared inboxes, ensuring enquiries are logged, tracked and responded to within agreed timescales.
- Liaise with internal departments, highways engineers, project managers and external partners to gather and share information.
- Support the planning and delivery of stakeholder engagement and public consultation activities.
- Maintain accurate records, databases, stakeholder contact lists and communication logs.
- Coordinate stakeholder notifications and communications in line with project programmes and deadlines.
- Provide administrative support to the Highways team, including document management, filing, meeting coordination and report preparation.
- Assist in the preparation of briefing notes, reports, presentations and management information.
- Support the communication of road closure, diversion and traffic management information to minimise disruption and manage public expectations.
- Monitor project progress and provide stakeholders with updates regarding changes, delays and programme information.
- Work collaboratively with contractors and delivery partners to ensure communications are accurate and consistent.
- Support website updates, newsletters, customer communications and other engagement materials where required.
- Ensure all communications comply with council policies, procedures, GDPR and relevant legislation.
- Deliver excellent customer service and promote a positive image of the Highways Service.
- Identify opportunities to improve communication processes and stakeholder engagement activities.
Highway Communications Officer in Manchester employer: Carrington West
Join a dynamic team as a Highway Communications Officer in Manchester, where you will play a vital role in enhancing community engagement and ensuring smooth communication regarding roadworks and traffic management. Our company fosters a collaborative work culture that values professional growth, offering opportunities for skill development and career advancement while prioritising employee well-being and a supportive environment. With a commitment to excellence in customer service and stakeholder relations, we provide a meaningful and rewarding experience for those looking to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Highway Communications Officer in Manchester
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Highway Communications Officer in Manchester
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Carrington West
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Carrington West.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Carrington West that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
