At a Glance
- Tasks: Lead and innovate repairs and maintenance services for Manchester City Council.
- Company: Join Manchester City Council, a key player in public service.
- Benefits: Competitive day rate, impactful work, and community engagement.
- Other info: Dynamic role with opportunities for strategic influence and community impact.
- Why this job: Make a real difference in residents' lives through high-quality housing services.
- Qualifications: Proven leadership in housing and strong budget management skills.
Manchester City Council are looking for an exceptional leader to take on the role of Head of Repairs and Maintenance, a pivotal position driving high‑quality, resident‑focused housing services across the city.
About the Role
This is a senior leadership role within Housing Services, responsible for setting the strategic direction and delivery of Manchester City Council's repairs and maintenance services. You will oversee a GBP22m annual programme, ensuring homes across Manchester are safe, sustainable, and maintained to the highest standards.
You will lead a multidisciplinary team and work collaboratively with elected members, residents, contractors, and partners to deliver a "Right First Time" approach, embedding continuous improvement and resident insight into everything they do.
Key Responsibilities
- Provide strategic leadership for repairs, maintenance, voids, and disrepair services
- Lead and manage a GBP22m annual budget, ensuring value for money and service excellence
- Develop and implement the Council's repairs and maintenance strategy aligned with the A Place Called Home vision
- Oversee services relating to damp, mould, condensation, and regulatory compliance
- Drive performance improvements through data, resident feedback, and partnership working
- Build strong relationships with stakeholders including contractors, health partners, and community organisations
- Ensure services meet all statutory, health & safety, and regulatory requirements
About You
We are looking for a strategic, forward‑thinking leader with a passion for delivering high‑quality housing services. You will bring:
- Proven leadership experience in housing, repairs, or asset management
- Strong knowledge of regulatory frameworks and public sector housing
- Experience managing large‑scale budgets and complex service delivery
- A track record of driving service transformation and performance improvement
- Excellent stakeholder engagement and influencing skills
- A construction‑related qualification or equivalent experience
Head of Repairs & Maintenance in Manchester employer: Carrington West
Carrington West is an excellent employer, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on improving residential environments in Harlow, team members benefit from competitive daily rates and the opportunity to contribute to meaningful projects that positively impact the community. The collaborative culture fosters innovation and supports professional advancement, making it an attractive place for experienced project managers looking to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Repairs & Maintenance in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and maintenance sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching Manchester City Council's recent projects and initiatives. Show them you’re not just another candidate; demonstrate your passion for high-quality housing services and how you can contribute to their vision.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and connect with potential employers. Plus, it’s a great way to stay updated on new opportunities in the repairs and maintenance field.
We think you need these skills to ace Head of Repairs & Maintenance in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Head of Repairs & Maintenance role. Highlight your leadership experience and any relevant achievements in housing or repairs to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about delivering high-quality housing services and how your strategic vision aligns with our goals at Manchester City Council.
Showcase Your Budget Management Skills:Since you'll be managing a £22m budget, it's crucial to demonstrate your experience in financial management. Share specific examples of how you've ensured value for money and service excellence in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you brush up on the specifics of repairs and maintenance services, especially within a public sector context. Understand the regulatory frameworks and be ready to discuss how you've successfully managed large budgets in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've led a team through challenges or implemented service transformations. Be ready to explain your approach to stakeholder engagement and how you build strong relationships.
✨Emphasise Continuous Improvement
Be prepared to talk about how you’ve used data and resident feedback to drive performance improvements. Share specific instances where your initiatives have led to better service delivery and how you ensure a 'Right First Time' approach.
✨Align with Their Vision
Familiarise yourself with Manchester City Council's 'A Place Called Home' vision. Think about how your strategic direction for repairs and maintenance can align with their goals and how you can contribute to making homes safe and sustainable across the city.
