At a Glance
- Tasks: Supervise transport operations and ensure efficient service delivery for passengers.
- Company: Join a dynamic team focused on providing safe and reliable transport services.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Opportunity for career growth and development in a rewarding field.
- Why this job: Make a difference in the community by ensuring safe transport for those in need.
- Qualifications: 2+ years in passenger transport management and strong communication skills.
The predicted salary is between 34165 - 41757 £ per year.
An exciting opportunity has arisen for an experienced Transport Contracts Manager to come and join a busy client in the Lancashire area. All potential candidates should read through the following details of this job with care before making an application.
The purpose of this job is to ensure that Travelcare operations are provided efficiently and safely and in line with the standards determined by the Head of Travelcare.
The main duties of the Transport Contracts Manager are:
- Oversee the day-to-day supervision of senior drivers, drivers, driver attendants and passenger assistants.
- Manage recruitment, induction, staff allocation and absence cover.
- Conduct performance and development appraisals and coordinate staff training.
- Monitor attendance, absence and performance, including handling low-level disciplinary matters.
- Check and maintain staff time and pay records.
- Allocate passengers to appropriate transport runs.
- Maintain and update computerised and manual records.
- Work with the Line Manager to maximise staff productivity and vehicle utilisation.
- Cover the Line Manager's operational duties during periods of temporary absence.
- Coordinate local vehicle deployment, including arranging maintenance and repairs with Fleet Services.
- Liaise with customers, passengers and carers to ensure services meet their needs and expectations.
- Monitor compliance with Travelcare standards through regular vehicle, premises and staff activity audits.
- Attend relevant training courses as required.
- Undertake driving duties as a last resort when operationally necessary.
Essential Experience & Qualifications
- Minimum 2 years' experience in passenger transport in a supervisory or management capacity.
- Experience in resource scheduling and staff supervision.
- Experience working with disability-related services.
- Experience maintaining manual and computerised records.
- 3 GCSEs (A-C), including Maths and English, or equivalent.
- Strong written and verbal communication skills.
- Excellent people skills, including patience, empathy and consideration.
- Good IT skills, including Word, Excel, Outlook and other relevant systems.
- Strong customer service/customer care skills.
- Ability to supervise, organise and coordinate a team.
- Aware of the needs of people with frailty, disabilities and sensory impairments.
- Commitment to equality and diversity, health and safety, and attendance.
Transport Contract Manager in Longridge employer: Carrington West
Join a leading rail and civil engineering contractor that values your expertise and offers a supportive work environment. With a strong focus on employee development, you will have the opportunity to be mentored into the CRE C designation while enjoying competitive benefits such as hybrid working, private healthcare, and generous annual leave. Located in Kent or London, this role provides a unique chance to work on impactful projects across the region, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Contract Manager in Longridge
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Carrington West.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Carrington West. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Contract Manager in Longridge
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Carrington West, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Carrington West and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Carrington West. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Carrington West
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Carrington West.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Carrington West.
