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- Tasks: Lead the delivery of landlord and tenant advisory services in the private rented sector.
- Company: Local authority in North London with a focus on community engagement.
- Benefits: Hybrid working, flexible hours, and opportunities for professional development.
- Why this job: Make a real difference by helping renters and landlords understand their rights and responsibilities.
- Qualifications: Strong organisational skills and experience in stakeholder engagement.
- Other info: Join a supportive team dedicated to improving housing services in the community.
A local authority in North London is seeking a proactive and highly organised Tenant and Landlord Engagement Officer to lead the delivery of its landlord and tenant advisory service within the private rented sector. In this front-facing role, you will ensure that private renters and landlords receive clear, accessible and timely advice on their rights, responsibilities and relevant legal requirements.
You will organise and deliver meetings, drop-in sessions and briefings for internal and external stakeholders, including responsibility for managing the Landlords Forum. You will design and implement innovative ways to engage landlords, tenants and partners, develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlord management obligations, and manage digital content on private rented housing web pages to ensure information is accurate and accessible.
The role also involves leading consultation and research activity, evaluating stakeholder feedback and developing strategies to improve private sector housing services. You will maintain accurate records of engagement activity, casework and referrals, produce regular service impact and performance reports, and lead landlord engagement activity in support of property licensing, including statutory consultation.
This is a hybrid, front-facing role requiring attendance in the borough three to four days per week, including some evening meetings. The post is subject to a Basic DBS check.
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
Tenant and Landlord Engagement Officer in London employer: Carrington West
Contact Detail:
Carrington West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant and Landlord Engagement Officer in London
✨Tip Number 1
Get to know the company and its values before your interview. Research their recent projects or initiatives related to tenant and landlord engagement. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role is front-facing, being able to articulate your thoughts clearly is crucial. Try mock interviews with friends or family to get comfortable discussing your experience and ideas.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. Think about what you want to know regarding their approach to tenant and landlord relations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it’s a great opportunity to reiterate your interest in the role and highlight any key points you may have missed.
We think you need these skills to ace Tenant and Landlord Engagement Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Tenant and Landlord Engagement Officer role. Highlight relevant experience and skills that match the job description, like your ability to engage with stakeholders and manage projects.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully engaged with tenants or landlords in the past.
Showcase Your Organisational Skills: Since this role requires a highly organised individual, be sure to mention any experience you have in managing events or meetings. We want to see how you can keep everything running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, if you have any questions, you can reach out directly for more info.
How to prepare for a job interview at Carrington West
✨Know Your Stuff
Make sure you’re well-versed in the rights and responsibilities of both tenants and landlords. Brush up on relevant legal requirements and be ready to discuss how you would provide clear, accessible advice in your role.
✨Showcase Your Organisational Skills
This role requires a highly organised individual. Prepare examples of how you've successfully managed meetings, drop-in sessions, or any similar events. Highlight your ability to keep accurate records and produce reports.
✨Engagement Strategies Matter
Think about innovative ways to engage with landlords and tenants. Be ready to share ideas for campaigns or initiatives that could raise awareness of property licensing and renters' rights. Creativity is key!
✨Be Ready for Stakeholder Interaction
Since this is a front-facing role, practice how you would communicate with various stakeholders. Prepare to discuss your experience in leading consultations and gathering feedback, as well as how you would evaluate and improve services based on that input.
