At a Glance
- Tasks: Lead a team to protect renters' rights and tackle unlawful evictions.
- Company: Join a forward-thinking council dedicated to improving housing standards.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Collaborative environment with opportunities to work across various services.
- Why this job: Shape a new service that empowers residents and enhances community welfare.
- Qualifications: Strong knowledge of tenancy law and experience in managing complex casework.
The predicted salary is between 31500 - 38500 £ per year.
Overview
We are seeking an experienced and driven Team Manager to lead a new Tenancy Rights, Advice and Enforcement Team, delivering the council's responsibilities under the Renters' Rights Act.
This is an exciting opportunity to shape a new service that will protect private renters, tackle unlawful eviction and harassment, and improve standards across the private rented sector.
Responsibilities
- Lead a small, dedicated team of four officers, providing strategic leadership across advice, casework and enforcement.
- Ensure residents receive clear, timely and person‑centred guidance on their rights and act as a key homelessness prevention service.
- Oversee complex investigations into breaches of tenancy law, ensuring enforcement is fair, consistent and evidence‑led.
- Work closely with Legal Services to prepare cases for prosecution or civil penalties, maintaining high evidential standards throughout.
- Drive service improvement, develop operational policies, and embed best practice across the team.
- Collaborate with colleagues across homelessness prevention, adult and children's services, health partners, and voluntary organisations to support vulnerable residents.
Qualifications
- Strong knowledge of tenancy law, including unlawful eviction and harassment.
- Experience managing complex casework in a regulatory or statutory setting.
- Confident leadership, excellent communication skills, and a proactive, resident‑focused, trauma‑informed approach.
- #J-18808-Ljbffr
Tenancy Rights Advice & Enforcement Team Manager in London employer: Carrington West
Carrington West is an excellent employer, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on improving residential environments in Harlow, team members benefit from competitive daily rates and the opportunity to contribute to meaningful projects that positively impact the community. The collaborative culture fosters innovation and supports professional advancement, making it an attractive place for experienced project managers looking to make a difference.
