At a Glance
- Tasks: Manage complex Housing Benefit appeals and prepare Tribunal submissions.
- Company: Join a busy Revenues and Benefits service making a difference.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Make a real impact by helping people navigate housing benefits.
- Qualifications: Experience in Housing Benefits and knowledge of relevant legislation required.
The predicted salary is between 35000 - 45000 £ per year.
We are currently looking for an experienced Senior Housing Benefits Officer to join a busy Revenues and Benefits service. This Senior Housing Benefits Officer role will focus primarily on Housing Benefit appeals, Tribunal submissions, complex assessments and quality assurance.
The Role
- Managing complex Housing Benefit appeals from review through to Tribunal.
- Preparing appeal submissions and supporting Tribunal cases.
- Undertaking complex Housing Benefit and Council Tax Reduction assessments.
- Carrying out quality checks on benefit assessments.
- Providing technical guidance on Housing Benefit legislation.
- Supporting Team Leaders and deputising where required.
- Reviewing legislative and policy changes.
- Assisting with Housing Benefit subsidy work and subsidy maximisation.
- Dealing with enquiries from MPs, elected members and stakeholders.
Key Requirements
- Previous experience working as a Senior Housing Benefits Officer or equivalent.
- Extensive knowledge of Housing Benefit and Council Tax Reduction legislation.
- Significant experience managing Housing Benefit appeals and Tribunal submissions.
- Experience assessing complex Housing Benefit claims.
- Experience undertaking quality assurance and checking benefit assessments.
- Knowledge of Housing Benefit subsidy requirements.
- Experience using Northgate, Civica or similar benefits systems.
Senior Housing Benefits Officer in London employer: Carrington West
Join our dynamic Revenues and Benefits service as a Senior Housing Benefits Officer, where you will be part of a supportive team dedicated to making a real difference in the community. We offer a collaborative work culture that values professional development, providing ample opportunities for growth and advancement in your career. Located in a vibrant area, our company prioritises employee well-being with competitive benefits and a commitment to work-life balance, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Benefits Officer in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Carrington West, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Carrington West and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Housing Benefits Officer in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Carrington West and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Carrington West
✨Get to Know Public Sector Values
Before your interview with Carrington West, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Carrington West.
